CoreInteract by Altigen

CoreInteract by Altigen

Altigen Communications, Inc.
Local Measure Engage

Local Measure Engage

Local Measure
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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital customer engagement platform for Microsoft Teams

Audience

Companies interested in a pre-built cloud contact center platform to transform customer service.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15/mo/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Altigen Communications, Inc.
Founded: 1994
United States
www.altigen.com/coreinteract/

Company Information

Local Measure
Founded: 2013
Australia
www.localmeasure.com

Alternatives

Alternatives

Twilio Flex

Twilio Flex

Twilio
Twilio Flex

Twilio Flex

Twilio
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Microsoft Teams
Salesforce
Amazon Connect
Apple Business Chat
CommunityWFM
HubSpot CRM
Instagram
Jira
LINE
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft Outlook
Microsoft Power BI
Shopify
WeChat
WhatsApp
X (Twitter)
Zendesk
Zoho CRM

Integrations

Microsoft Teams
Salesforce
Amazon Connect
Apple Business Chat
CommunityWFM
HubSpot CRM
Instagram
Jira
LINE
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft Outlook
Microsoft Power BI
Shopify
WeChat
WhatsApp
X (Twitter)
Zendesk
Zoho CRM
Claim CoreInteract by Altigen and update features and information
Claim CoreInteract by Altigen and update features and information