Allstream

Allstream

1.0 out of 5 stars
Allstream Peerless Network

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Allstream:

About

Allstream is a leader in business telecommunications working with customers throughout the United States and Canada. Everything we do revolves around simplifying your business communications and helping you innovate, thrive and grow. Our communications technologies include a range of innovative, highly scalable voice, Internet and connectivity solutions that help organizations communicate and collaborate more efficiently and profitably. Customers across North America trust Allstream with their mission-critical business connectivity solutions. Here’s what you get when you partner with us. We make everything easy so that you can focus on your business. Allstream is a leader in business communications throughout North America. Founded over 170 years ago in parallel with Canada’s first transcontinental railroad, Allstream continually re-invented itself to remain a leading provider of business communication services.
Peerless Network:

About

Peerless Network is a disruptor and aggressive innovator in the telecommunications industry that delivers the most robust and cutting-edge portfolio of high-quality voice communications, such as SD-WAN (SASE), cloud PBX, SIP trunking, and toll-free, to our customers worldwide. Connect and collaborate everywhere with Peerless Network’s redundant and reliable network reaching 4,500+ interconnections in the United States, with additional services in Canada and the United Kingdom. Elevate your business with Peerless Network. We keep you connected with agile, cost-effective, simple-to-deploy voice solutions, and unmatched customer service to meet your work-from-anywhere business needs. Transform your business communications and collaboration with our best-in-class UCaaS platform (Cloud PBX) and our fully automated SIP trunking platform. Work confidently to drive your business outcomes with reliable, innovative, and high-quality voice services via our expanding global network.
Allstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Peerless Network:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Allstream:

Audience

Businesses that demand high performance business-class connectivity, voice, collaboration, and managed services to lower costs, communicate more effectively, share data more intelligently and simplify complexity in IT environments
Peerless Network:

Audience

Businesses and companies searching for a provider of high-quality voice communication services to improve their telecommunication operations
Allstream:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Peerless Network:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Allstream:

API

Offers API Supported
Peerless Network:

API

Offers API Not Supported
Allstream:

Screenshots and Videos

Peerless Network:

Screenshots and Videos

Allstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Peerless Network:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Allstream:

Reviews/Ratings

Overall 1.0 / 5
ease 1.1 / 5
features 1.3 / 5
design 1.3 / 5
support 1.1 / 5
Peerless Network:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Allstream:

Pros & Cons from Real Users

Pros

  • nothing at all is good. Prices are way to high and customer service very poor.
  • They’re great when you get new service, which most companies are when they’re trying to get new customers
  • Nothing. We have no pros to give this company, because of the nature of the call that was made to our home.
  • Satisfactory as Integra, and then as Allstream until the last year. But business went way downhill when Zayo got involved.
  • Zero customer service, Zero understanding of business, their customer web portal is a joke. They jacked up their prices 250 % and still claim that their contract has been renewed automatically, even under their own contract they increased their price from $250 to $450 !! I can not believe I am saying this but Bell will be much better that Allstream / Zayo Group. It is like they hired staff only juicing out their existing clients, this line might have been in their job description. Stay away from their services.

Cons

  • Horrible portal. Makes you change your password every single time. Even if it was only 5 minutes since you changed it. Also seems to be a lot of problems with the bill pay system. Very difficult to reach a human being at the other end. We are actively seeking another provider for our fax system.
  • If you have issues, you have to talk to somebody that doesn’t speak very good English! And they don’t follow through
  • Everything about the unsolicited call. We are on the national do not call list.
  • Became an unfair and fraudulent business, mistreating and attempting to overcharge long term customer
  • Our phone line was from Allstream (through Bell Canada)
Allstream:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Peerless Network:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Allstream:

Company Information

Allstream
Founded: 1846
USA and Canada
allstream.com
Peerless Network:

Company Information

Peerless Network
Founded: 2008
United States
www.peerlessnetwork.com
Allstream:

Alternatives

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Peerless Network:

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Peerless Network:
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Peerless Network:
Allstream:
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Peerless Network:
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Teliqon

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Allstream:
Peerless Network:
Allstream:

Categories

Business VoIP Supported
Call Center Supported
IT Management Supported
SIP Trunk Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported
Peerless Network:

Categories

Business VoIP Supported
Cloud PBX Supported
SD-WAN Supported
SIP Trunk Supported
Allstream:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
Allstream:

Integrations

Allstream SD-WAN Supported
Tripleplay Not Supported
Peerless Network:

Integrations

Allstream SD-WAN Not Supported
Tripleplay Supported
Allstream:
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Peerless Network:
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