AlloBot

AlloBot

AlloBrain
+
+

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About

Optimize your customer service performance by automating the response to repetitive and low-value calls for your agents. By connecting to your internal tools, AlloBot identifies customers and provides them with an ultra-personalised response based on their specific characteristics. AlloBot is a conversational AI solution that handles omnichannel customer interactions by voice or text. With the technological advancement of conversational AI, don't let your customers wait for a response. More than 50% of customer requests are about simple and recurring questions. With AlloBot, automate the answers (or drafts) to these questions to focus your agents on high-value-added cases. Harness the power of a state-of-the-art conversational AI. Smart routing to the right service based on request.

About

Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone interested in a conversational AI platform that handles repetitive tasks

Audience

Companies searching for a voice AI solution to communicate with their customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • With AlloBrain, we didn’t just get a chatbot. We got a smart, evolving solution that saves our teams time and gives our clients the fast, reliable answers they expect.

Cons

  • To update the interface, like is necessary for every company

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AlloBrain
Founded: 2020
France
www.allobrain.com/allobot

Company Information

Replicant
Founded: 2017
United States
www.replicant.com

Alternatives

Alternatives

Categories

Categories

Integrations

Amazon Connect Not Supported
Avaya Aura Not Supported
Five9 Not Supported
Kustomer Not Supported
NiCE CXone Mpower Not Supported
Operata Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Shopify Not Supported
Twilio Flex Not Supported
UJET Not Supported
Zendesk Not Supported

Integrations

Amazon Connect Supported
Avaya Aura Supported
Five9 Supported
Kustomer Supported
NiCE CXone Mpower Supported
Operata Supported
Salesforce Supported
ServiceNow Supported
Shopify Supported
Twilio Flex Supported
UJET Supported
Zendesk Supported
Claim AlloBot and update features and information
Claim AlloBot and update features and information
Claim Replicant and update features and information
Claim Replicant and update features and information