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About

With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.

About

Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Conversational commerce platform that helps companies interact with their customers

Audience

Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alcméon
Founded: 2011
France
www.alcmeon.com

Company Information

Keybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/

Alternatives

Alternatives

Engati

Engati

Engati Technologies
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Integrations

Facebook Messenger
Instagram
Salesforce
WhatsApp
Apple Business Chat
Facebook
Google Business Profile
Google Sheets
HubSpot CRM
Microsoft Dynamics 365
Oracle Cloud Infrastructure
RD Station
SAP Store
Shopify
VTEX
WeChat
WooCommerce
X (Twitter)
Zendesk
efficy

Integrations

Facebook Messenger
Instagram
Salesforce
WhatsApp
Apple Business Chat
Facebook
Google Business Profile
Google Sheets
HubSpot CRM
Microsoft Dynamics 365
Oracle Cloud Infrastructure
RD Station
SAP Store
Shopify
VTEX
WeChat
WooCommerce
X (Twitter)
Zendesk
efficy
Claim Alcméon and update features and information
Claim Alcméon and update features and information
Claim Keybe SmartChat and update features and information
Claim Keybe SmartChat and update features and information