Alcméon vs. ChatGenius Comparison


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About With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.	About ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows. When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return. Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely. Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages. Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Conversational commerce platform that helps companies interact with their customers	Audience Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $29/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Alcméon Founded: 2011 France www.alcmeon.com	Company Information SumGenius.ai Founded: 2025 United States sumgenius.ai
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Categories Conversational Commerce Live Chat	Categories Chatbot
	Show More Features Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration
Integrations Facebook Messenger Instagram Apple Business Chat Facebook GoHighLevel Google Business Profile Google Calendar Microsoft Dynamics 365 Oracle Cloud Infrastructure SAP Store Salesforce Telegram Twilio WeChat WhatsApp X (Twitter) Zendesk efficy Show More Integrations View All 15 Integrations	Integrations Facebook Messenger Instagram Apple Business Chat Facebook GoHighLevel Google Business Profile Google Calendar Microsoft Dynamics 365 Oracle Cloud Infrastructure SAP Store Salesforce Telegram Twilio WeChat WhatsApp X (Twitter) Zendesk efficy Show More Integrations View All 6 Integrations
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