Alcea ProjectTrackAlcea Tracking Solutions
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Software Issue ManagereMarket Design
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Related Products
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About
Alcea ProjectTrack is designed to help teams complete tasks and resolve issues relating to specific projects with greater performance. Automated notifications will inform all team members of changes to tasks that affect them. Use event scheduling to send proactive communications such as daily reminders of tasks coming due or appointments for the day. Your information is stored in a secure, password protected environment. Access to information can be restricted or managed based on group security settings – administrators can manage who sees what information. Information can be retrieved at anytime, from anywhere with Internet access. Alcea’s interface is easy to understand and does not require a steep learning curve. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.
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About
A SIM issue can be a type of issue, bug, task, feature request or idea identified by a unique issue number. Offer a robust way of identifying and documenting issues that occur during your project's life cycle. Communicate issue status, category, priority, assignee and overall issue progress. Enable project team to evaluate, assess impact, and decide on a plan for resolution. Issues can be shared by multiple projects. Software Issue Manager provides insight on issues by bringing together related information. The following sections are included in issue pages. Affected Projects: The projects that are connected to an issue. Reported By: The team members who identified and reported an issue. (Pro and Enterprise editions) Related Issues: The issues that are related to an issue in terms of impact and scope. (Pro and Enterprise editions) Participant: The team members who contribute to the resolution of an issue. (Pro and Enterprise editions).
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes that want a project tracking solution
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Audience
Businesses searching for a solution to improve their services and solve issues
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$79.99 per year
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAlcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/solutions/alcea-projecttrack/
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Company InformationeMarket Design
Founded: 1996
United States
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/
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Categories |
Categories |
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Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Not Supported
Traditional Methodologies
Supported
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Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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