Audience

Organizations that need a case management and tracking solution

About Alcea CaseTrack

We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.

Pricing

Starting Price:
$20 per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Alcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/case-management/

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Alcea CaseTrack Frequently Asked Questions

Q: What kinds of users and organization types does Alcea CaseTrack work with?
Alcea CaseTrack works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Alcea CaseTrack support in their product?
Alcea CaseTrack supports these languages: English.
Q: What kind of support options does Alcea CaseTrack offer?
Alcea CaseTrack offers support via phone support and online.
Q: Does Alcea CaseTrack have a mobile app?
Yes, Alcea CaseTrack has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Alcea CaseTrack provide?
Alcea CaseTrack provides training in the form of documentation, live online, webinars, and in person.
Q: How much does Alcea CaseTrack cost?
Pricing for Alcea CaseTrack starts at $20 per month.

Alcea CaseTrack Product Features

Legal Case Management

Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Supported
Docket Management Supported
Document Management Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Billing Management Not Supported
Calendar Management Not Supported
Court Management Not Supported
Discovery Management Not Supported
Expense Tracking Not Supported
Government Not Supported
Law Firms Not Supported
Trust Accounting Not Supported

Patient Case Management

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Supported
Candidate Identification Supported
Case List Management Supported
Referral Management Supported
Eligibility Verification Not Supported
HIPAA Compliant Not Supported
Medical History Records Not Supported
Patient Records Not Supported
Treatment Planning Not Supported

Social Work Case Management

Client Management Not Supported
Volunteer Management Not Supported
Program Management Not Supported
Case Notes Not Supported
Forms Management Not Supported
Reporting & Statistics Not Supported
Goal Setting / Tracking Not Supported
Document Management Not Supported
Scheduling Not Supported
Referral Management Not Supported