OpenText Exstream

OpenText Exstream

OpenText
2.0 out of 5 stars
Alan Systems OpenText Exstream

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Alan Systems:

About

ALAN Systems has a well established position of trustworthy supplier of IT services and products in the global market. Companies in the group ALAN Systems operate in Poland and Austria. Since 1999, we have been using the latest technologies to create IT solutions tailored to the needs of our customers. We are constantly investing in our employees, so that they are able to create the latest IT solutions from scratch and develop them based on modern trends. The versatility, safety and reliability, we provide our customers with comprehensive assistance in order to optimize their business processes. We especially offer design, testing and implementation of software and integration of information systems for different purposes and levels. We guarantee the training of staff, the maintenance of IT systems and data transmission security. This allows our customers to focus exclusively on their core business. We are proud that we are a Polish company, located in Silesia in Katowice and Rybnik.
OpenText Exstream:

About

Designed for omnichannel customer communication management (CCM), OpenText™ Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer. With on-premises and cloud deployment options, Exstream is scalable to fit the needs of any department or complex enterprise environment and its accelerator packages allow for easy integration with core systems to speed key business processes. CCM software enables organizations to create, manage and deliver highly-targeted, relevant customer communications for multiple digital and print channels. This includes letters, invoices, bills, statements and other customer correspondence. The best customer communications software helps companies streamline and automate their customer communications, support customer engagement initiatives.
Alan Systems:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
OpenText Exstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Alan Systems:

Audience

Companies interested in a supplier of IT services and products in the global market for tailored solutions
OpenText Exstream:

Audience

Organizations searching for an omnichannel customer communication management solution for optimizing customer experience
Alan Systems:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
OpenText Exstream:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Alan Systems:

API

Offers API Not Supported
OpenText Exstream:

API

Offers API Not Supported
Alan Systems:

Screenshots and Videos

OpenText Exstream:

Screenshots and Videos

Alan Systems:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
OpenText Exstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Alan Systems:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OpenText Exstream:

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 1.0 / 5
support 2.0 / 5
OpenText Exstream:

Pros & Cons from Real Users

Pros

  • Fast processing, but only with latin1 input charset. Facilitates teamwork, as you have to ask for help. Not much pros.

Cons

  • Convoluted interface with lots of elements that have far from self-explanatory names not matching the obtained effect. Order of execution is sprinkled all over the place. Impossible to learn by doing - you will have unacceptably high error rates. So you need inhouse experts to use it. And they need extreme discipline to not make a mess. Has every possible functionality just patched on top willy nilly somewhere. Can run on Linux, but needs a Windows server just for licensing. And development too only on Windows. Has no layer concept for visual design.
Alan Systems:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
OpenText Exstream:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Alan Systems:

Company Information

Alan Systems
Founded: 1999
Poland
www.alan-systems.com/en/
OpenText Exstream:

Company Information

OpenText
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-exstream
Alan Systems:

Alternatives

OpenText Exstream:

Alternatives

Alan Systems:
OpenText Exstream:
Quadient Inspire

Quadient Inspire

Quadient
4.0 out of 5 stars
Alan Systems:
TrustAnalytica

TrustAnalytica

3.0 out of 5 stars
OpenText Exstream:
Alan Systems:
OpenText Exstream:
Alan Systems:
CCM Platform

CCM Platform

Azuba Corporation
OpenText Exstream:
M/Series

M/Series

kühn & weyh Software
Alan Systems:

Categories

OpenText Exstream:

Categories

Alan Systems:

Integrations

Mediawide Personalized Video Platform Not Supported
Messagepoint Not Supported
Microsoft 365 Not Supported
OpenText Core Content Management Not Supported
OpenText Core Share Not Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
OpenText Exstream:

Integrations

Mediawide Personalized Video Platform Supported
Messagepoint Supported
Microsoft 365 Supported
OpenText Core Content Management Supported
OpenText Core Share Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported
Salesforce Supported
Alan Systems:
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OpenText Exstream:
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