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About

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.

About

EngageLab is a world-leading AI-powered omnichannel customer engagement and marketing platform designed to help businesses orchestrate seamless, personalized interactions with their users across every major communication channel, including AppPush, WebPush, Email, SMS, WhatsApp, OTP verification, and more. Backed by a robust global infrastructure and built for scalability, EngageLab enables enterprises to better understand users, automate lifecycle messaging, and maximize conversion and retention with high reliability, security, and performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise brands seeking a solution to engage and connect with their customers

Audience

Marketing teams, product managers, growth leaders, and customer service organizations across tech, e-commerce, media, finance, education, and lifestyle services can leverage EngageLab to streamline their omni-touchpoint engagement.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Airship
Founded: 2009
United States
www.airship.com

Company Information

EngageLab
Founded: 2012
Singapore
www.engagelab.com

Alternatives

Alternatives

Altcraft

Altcraft

Altcraft Platform

Categories

Categories

Email Marketing Supported
Marketing Supported
Push Notifications Supported
SMS Marketing Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

AT Internet Supported
Adobe Analytics Supported
Amplitude Supported
Customer.io Supported
Drupal Supported
Faraday Supported
Ketch Supported
Microsoft Azure Supported
Mixpanel Supported
Mok Supported
PAR Ordering Supported
Radar Supported
Salesforce Supported
Segment Supported
Tapcart Supported
Tinyclues Supported
WordPress Supported
Zapier Supported
me&u Supported

Integrations

AT Internet Not Supported
Adobe Analytics Not Supported
Amplitude Not Supported
Customer.io Not Supported
Drupal Not Supported
Faraday Not Supported
Ketch Not Supported
Microsoft Azure Not Supported
Mixpanel Not Supported
Mok Not Supported
PAR Ordering Not Supported
Radar Not Supported
Salesforce Not Supported
Segment Not Supported
Tapcart Not Supported
Tinyclues Not Supported
WordPress Not Supported
Zapier Not Supported
me&u Not Supported
Claim Airship and update features and information
Claim Airship and update features and information
Claim EngageLab and update features and information
Claim EngageLab and update features and information