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About

Use Airim's AI-powered Personalization Engine to autonomously show the perfect content to users based on their in-app or on-site behavior, preferred language, demographics or acquisition channel (like the ad campaign they came from). Add custom attributes via APIs or simply import customer tags from your preferred CRM or marketing automation software seamlessly. Turbocharge your knowledge base with hyper-personalization capabilities. Embed Airim’s functionality anywhere on your website or app. Our AI-engine works round the clock to show extremely personalized content to your visitors, delivering a stellar customer experience. Visualize what's ticking among your users. Our AI engine tracks trending keywords, content engagement patterns and gives you automated suggestions to improve your knowledge base. Drill your entire data down by your favorite variables and observe real-time changes.

About

Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and companies in need of a tool to automatically personalize content for every user

Audience

Mid-sized to enterprise

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • (+) It makes a simple platform to communicate with customers. (+) Intuitive UI on both ends. (+) Knowledge-based self helps portal to reduce support requests.

Cons

  • (-) No cons, we had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Airim
Founded: 2017
United States
airim.co

Company Information

Simpo
Founded: 2015
United States
www.simpo.com

Alternatives

Alternatives

GreyFOX

GreyFOX

GreyFOX AI
Twilio Flex

Twilio Flex

Twilio

Categories

Categories

NPS Supported
Onboarding Supported
Training Supported
Web Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Not Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Training Features

Academic / Education Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Integrations

Confluence Not Supported
Facebook Supported
Freshdesk Supported
Google Workspace Not Supported
HelpDocs Not Supported
Intercom Supported
Mailchimp Supported
Microsoft SharePoint Not Supported
Pipedrive Supported
Slack Not Supported
Zendesk Supported

Integrations

Confluence Supported
Facebook Not Supported
Freshdesk Not Supported
Google Workspace Supported
HelpDocs Supported
Intercom Not Supported
Mailchimp Not Supported
Microsoft SharePoint Supported
Pipedrive Not Supported
Slack Supported
Zendesk Not Supported
Claim Airim and update features and information
Claim Airim and update features and information
Claim Simpo and update features and information
Claim Simpo and update features and information