Aircall vs. CallHub Comparison


Aircall	CallHub	+	+
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About Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.		About CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Aircall is designed for sales, support, and customer experience teams that need an AI-powered communication platform to improve performance, streamline workflows, and deliver better customer interactions at scale		Audience Political campaigns, nonprofits, advocacy groups, unions, educational institutions, churches, and businesses needing scalable outreach for voter engagement, fundraising, mobilization.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $30/user/month ESSENTIALS PLAN - $30/user per month, billed annually PROFESSIONAL PLAN - $50/user per month, billed annually Free Version Free Trial		Pricing $0 You only pay for the cost of the calls and text messages. USA rates: Outgoing calls: $0.045/dial Incoming calls: $0.026/min Voice Broadcast: $0.046/min Outgoing SMS: $0.019/sms segment Incoming SMS: Free Outgoing MMS: $0.048/mms message Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.3 / 5 features 4.5 / 5 design 4.3 / 5 support 4.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Integrates with popular CRM and project management software and has very Affordable pricing along with Easy setup and no contracts or setup fees. Aircall provides cloud based phone system. Accessible by both desktop and mobile app. Free travel packages available. Seamlessly integrates. Pretty easy to understand and use. Simple interface. Works very well as we can take or make calls anytime anywhere. Easy to download and setup. Recognise international dial codes as well. Cons Limited customization options and limited support for international numbers, I do think needs to be improved. It makes everyone's life easy. Good software. Easy to understand and use. No cons.		Pros from Real Users Pros This web based tool is a great way to recruit volunteers for our organization. It is easy to use and intuitive. I thing that call hub is easy to use, I am able to maneuver the website easily, and the prices are great. GDPR compliant and number of calling agents decoupled from fee (you can add unlimited agents, which is essential for working with groups of volunteers as opposed to a payed (sales) team. This platform has been user friendly and intuitive. The help info is useful when needed as well. So far, so good. After physically dialing on outbound campaigns for years, this affordable platform transformed the way we did campaigns at our organization. It made year-end thankathon campaigns less painful for our staff (reducing the time required dramatically and letting us call more donors as a result), it brought needed organization to our weekly call campaigns to new donors, and you couldn't ask for a more supportive Customer Success team. Setting up campaigns is easy; we were set up and calling in our first week. The best thing about CallHub is that they don't require you to buy any licenses. This allows you to add many callers (especially when you have mostly part time and casual callers) to the campaign quickly without having to commit to any licenses and scale back down once the campaign is complete. It also includes a lot of features that many other apps charge a premium for. Combined with Ecanvesser, CallHub can act as a very good CRM. It is especially useful for local campaigns where the budgets are small but data is everything. I love the way is it so easy to set up phone campaigns and being able to reschedule calls. I also like how easy it is to set up robot phone calls to help get important information out fast. I like the professional aspect of this software, the workflow and the ability to manage agents and set specific time frames lets you have control over your campaign like no other software does. This was the quickest, easiest platform I have ever used. From the time I logged in for the first time, it took just minutes to be set up and ready to send. Highly recommend!
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Aircall Founded: 2014 United States aircall.io		Company Information CallHub Founded: 2013 United States callhub.io
Alternatives Intermedia Unite Intermedia		Alternatives Adversus
Dialpad Connect Dialpad		CallMultiplier
DialedIn		GetThru
CloudTalk		uContact net2phone
Five9 View All		MyOperator VoiceTree Technologies View All
Categories AI Voice Agents Auto Dialer Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Call Monitoring Call Recording Call Tracking Contact Center as a Service (CCaaS) IVR Parallel Dialers Remote Work Sales Dialers Telephony Unified Communications		Categories Bulk SMS Reach 10,000 contacts in minutes with our Mass Texting Service! Send bulk SMS and MMS to all your contacts with CallHub’s automated mass texting service. Share updates, invites, fundraising appeals, and more instantly. Set up in less just 5 minutes! Business Text Messaging Call Center A Call Center Platform that makes ten times more calls at a fraction of the costs! Put an end to wasting time on manual work, busy tones, and voicemails. Make calls more efficient, scalable, and reliable with CallHub. Our call center software makes it easy for you. Call Center Infrastructure (CCI) Call Recording Contact Center as a Service (CCaaS) Political Campaign Powerful All-in-One Platform for Political Campaigns. CallHub offers the most comprehensive digital organizing platform for fundraising, voter registration, canvassing, distributed organizing, and get out the vote operations. Mobilize volunteers and voters with powerful calling, texting, and email campaigns, all on one platform with automation and integrations baked in. Predictive Dialer Make 3X more calls per hour with predictive dialing. Agents will spend maximum time talking to contacts. 1. Connect agents only to answered calls. Skip busy, bad, and unanswered calls. 2. Automatically adjusts dialing speed to reduce call drop rate. 3. Drop a voicemail for answering machines. 4. Dynamic branching scripts to guide conversations better. 5. Available for agents on Mobile App and Web App. SMS Marketing Telephony Voice Broadcasting Send voice blasts to thousands effortlessly. Craft high-impact contact lists and nurture support with engaging voice campaigns!
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail		Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Political Campaign Features Campaign Analysis Conservative Contact Management Contribution Tracking Demographic Data Donor Targeting Email Marketing Event Calendar Fundraising Management Mapping Non-Partisan Online Payment Processing Progressive Staff Management Volunteer Management Voter Database Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Salesforce Avoma Beam AI Bliro Causal Converge Flip HubSpot Operations Hub Humanitru Josys Klaus Latenode Leexi Qlik Application Automation Resemble AI Scal-e Supaboard Truto Workers by Delos monday CRM Show More Integrations View All 129 Integrations		Integrations Salesforce Avoma Beam AI Bliro Causal Converge Flip HubSpot Operations Hub Humanitru Josys Klaus Latenode Leexi Qlik Application Automation Resemble AI Scal-e Supaboard Truto Workers by Delos monday CRM Show More Integrations View All 9 Integrations
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