Simple ChatSA Inc.
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Related Products
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About
Agency AI is a Shopify-native alternative to Madgicx, Adwisely, AdScale and AdKit, built for merchants who run Meta and Google themselves and want both platforms managed as one funnel rather than two dashboards.
Every recommendation is measured against the break-even ROAS the merchant sets, so the advice is scored against that store's margins rather than a generic benchmark.
Key features:
- Meta campaign builder with Dynamic, Image and Video ad types
- Google Performance Max built from the Shopify catalog through Merchant Center
- AI Design Studio for on-brand images, plus a 12 angle copywriting selector
- One table across Meta and Google with inline status and budget edits
- Claude and ChatGPT connector, plus an analytics dashboard covering Meta, Google and blended ROAS
Nothing is applied until the merchant approves it.
$59 a month or $492 a year, with a 30 day free trial. Listed on the Shopify App Store since 27 October 2025.
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About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants and ecommerce brands that run their own Meta and Google ads
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Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$9 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAgency AI
agencyai.app
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Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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Categories |
Categories |
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Integrations
Shopify
Supported
ChatGPT
Supported
Claude
Supported
Facebook Ads
Supported
Google Ads
Supported
Instagram Ads
Supported
Meta Ads
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
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Integrations
Shopify
Supported
ChatGPT
Not Supported
Claude
Not Supported
Facebook Ads
Not Supported
Google Ads
Not Supported
Instagram Ads
Not Supported
Meta Ads
Not Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
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