Simple Chat

Simple Chat

SA Inc.
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About

Agency AI is a Shopify-native alternative to Madgicx, Adwisely, AdScale and AdKit, built for merchants who run Meta and Google themselves and want both platforms managed as one funnel rather than two dashboards. Every recommendation is measured against the break-even ROAS the merchant sets, so the advice is scored against that store's margins rather than a generic benchmark. Key features: - Meta campaign builder with Dynamic, Image and Video ad types - Google Performance Max built from the Shopify catalog through Merchant Center - AI Design Studio for on-brand images, plus a 12 angle copywriting selector - One table across Meta and Google with inline status and budget edits - Claude and ChatGPT connector, plus an analytics dashboard covering Meta, Google and blended ROAS Nothing is applied until the merchant approves it. $59 a month or $492 a year, with a 30 day free trial. Listed on the Shopify App Store since 27 October 2025.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants and ecommerce brands that run their own Meta and Google ads

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Agency AI
agencyai.app

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

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Categories

Ad Management Supported
AI Advertising Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
ChatGPT Supported
Claude Supported
Facebook Ads Supported
Google Ads Supported
Instagram Ads Supported
Meta Ads Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported

Integrations

Shopify Supported
ChatGPT Not Supported
Claude Not Supported
Facebook Ads Not Supported
Google Ads Not Supported
Instagram Ads Not Supported
Meta Ads Not Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
Claim Agency AI and update features and information
Claim Agency AI and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information