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About

AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce brands, online retailers, marketplaces, and logistics providers that want to improve order tracking, automate returns, and enhance post-purchase customer experiences

Audience

Operations experience management platform for organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AfterShip
Founded: 2012
United States
www.aftership.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Integrations

Flip Supported
CS-Cart Multi-Vendor Supported
Canopy Supported
Integrate.io Supported
Lyftrondata Supported
Omnisend Supported
Paack Not Supported
Pabbly Connect Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Shopify Supported
Stackshine Supported
Stamped Supported
StarfishETL Supported
Two Boxes Supported
Workers by Delos Supported
ZenBasket Supported
Zendesk Not Supported
Zoho Inventory Supported

Integrations

Flip Supported
CS-Cart Multi-Vendor Not Supported
Canopy Not Supported
Integrate.io Not Supported
Lyftrondata Not Supported
Omnisend Not Supported
Paack Supported
Pabbly Connect Not Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Shopify Not Supported
Stackshine Not Supported
Stamped Not Supported
StarfishETL Not Supported
Two Boxes Not Supported
Workers by Delos Not Supported
ZenBasket Not Supported
Zendesk Supported
Zoho Inventory Not Supported
Claim AfterShip and update features and information
Claim AfterShip and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information