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About

Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc.

About

Numr CXM decodes customer emotions, offering you intelligent strategies to enhance sales and reduce customer loss. AI surveys, smart dashboards, and automated action plans keep us one step ahead in understanding and meeting your customer needs. We're reshaping the customer experience landscape with our innovative AI-powered platform. Our technology dives deep into the core of customer interactions, leveraging generative AI to conduct meaningful conversations that reveal the underlying emotions and decisions driving customer behavior. With this nuanced understanding, we deliver granular insights that directly correlate with ROI, helping businesses make informed decisions that resonate with their customers. We specialize in transforming complex data into actionable strategies, enabling our clients to not only meet but exceed customer expectations and drive growth. Gathering insights from AI surveys to live chats and sales calls, we offer a 360-degree view of your customer interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

User insight teams interested in a powerful emotion AI platform

Audience

Companies and businesses seeking a tool to manage and improve customer interactions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Affect Lab
Founded: 2016
India
affectlab.io

Company Information

Numr CXM
Founded: 2019
Canada
www.numrcxm.com

Alternatives

Alternatives

Emotics

Emotics

Adoreboard
FaceReader

FaceReader

Noldus
Canvs

Canvs

Canvs AI
Emozo

Emozo

Emozo Labs
Daisee

Daisee

daisee

Categories

Planogram Supported
Usability Testing Supported
User Research Supported

Categories

Integrations

Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Sales Hub Not Supported
Salesforce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Sales Hub Supported
Salesforce Supported
Zapier Supported
Zendesk Supported
Claim Affect Lab and update features and information
Claim Affect Lab and update features and information
Claim Numr CXM and update features and information
Claim Numr CXM and update features and information