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About

AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations. Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking. SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.

About

Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping. The company has multiple AI patents and serves global brands that include Williams-Sonoma, Bosch, Puma, and Marks & Spencer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Media, Telecommunications, Government, Education, Banking, Healthcare

Audience

Bloomreach software users span across various industries: Retail & Brands, Travel & Hospitality, Food & Beverage, Fintech & Telco, B2B (Business-to-Business).

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version Not Supported
Free Trial Supported

Pricing

The cost of each Bloomreach module is directly tied to value and usage. Our pricing depends on the number of customers you serve, the size of your product catalog, and the number of events you execute – such as how many emails or SMS messages you send. Every solution is tailored to your specific needs and budget.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.1 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros from Real Users

Pros

  • The search is incredibly fast and displays relevant results in real time. I love being able to customize the design of the search box so it matches the look and feel of my website.
  • The platform is easy to work with and operates across any business environment smoothly. Built on smooth coding framework, which never disappoints in performance and works efficiently for our businesses. It is one of the most preferred platform when it comes to searching anything pertaining to one's business. It works on low coding structure and so never hangs or slow down
  • It provides instant, error-free search solutions of online stores and businesses. The deployment is easy and did not require any complex coding setup; rather, it can be easily initiated with simple plugins in Shopify, etc., and is very well customizable as per business requirements. The subscription is quite affordable and so preferred by the majority of businesses.
  • AddSearch has been very effective in improving the way we manage and retrieve large volumes of technical documentation and enterprise content. It provides fast and accurate search results, which is critical in environments where time-sensitive decisions depend on having the right information quickly. The customization features, such as relevance tuning and personalized search experiences, make it adaptable for different user groups. The analytics dashboard is also valuable for understanding how users interact with content and continuously improving the search performance.
  • The Api integration is top notch for the development teams, and helps the product manager to understand the user insights.
  • In my role managing key accounts, AddSearch has been very effective in helping me deliver better outcomes for clients. The speed and accuracy of the search, combined with typo tolerance and AI-driven ranking, mean clients’ users find what they’re looking for quickly. Features like pinning results or setting promotions give me direct control over how campaigns and product launches show up in search, which is critical when clients are pushing seasonal offers or new products. The analytics are equally valuable, as they give me clear data on search trends and content gaps. That allows me to make concrete, data-backed recommendations to clients instead of relying on assumptions. Managing multiple domains from a single dashboard also saves me time on reporting and optimization, letting me focus on strategy and growth discussions with clients.
  • 1. Easy Integration – Quick setup with minimal coding; works well with most CMS platforms. 2. Customizable Search UI – Offers design flexibility to match your site's look and feel. 3. Fast and Accurate Results – Delivers real-time search results with typo tolerance and autocomplete
  • After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.
  • Our web management agency was able to easily integrate AddSearch into our custom website. The functionality helps our internal teams and our clients.
  • - AddSearch indexes PDF content very well - Web dashboard gives us all the control we need - API is available to further customize our usage - Support is incredibly fast, friendly, and helpful!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

AddSearch
Founded: 2013
Finland
www.addsearch.com

Company Information

Bloomreach
Founded: 2009
United States
www.bloomreach.com

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Optimizely One

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Optimizely

Categories

Chatbot Supported
Conversational AI Supported
Data Discovery Supported
eCommerce Search Supported

AddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app!

Enterprise Search Supported
Personalization Supported

AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month.

Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages.

Site Search Supported

Categories

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Not Supported
Indexing Not Supported
Text Analytics Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported

Content Management Features

Audio Content Not Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Not Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Not Supported
Website Management Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Digital Experience Platforms (DXP) Features

Alerts / Notifications Supported
Auto-Tagging Supported
Blogs Not Supported
Calendar Not Supported
Content Modeling Supported
Digital Asset Management Supported
File Sharing Not Supported
Form Builder Supported
Forums / Message Boards Not Supported
Headless CMS Supported
Knowledge Base Not Supported
Performance Monitoring Supported
Personalization / Segmentation Supported
Reporting / Analytics Supported
Surveys / Polls Supported
Templates Supported
User Management / Permissions Supported
Version Control Not Supported
Wiki Not Supported
Workflow Management Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Not Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Not Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Headless eCommerce Features

API Supported
Content Management Supported
Conversion Tracking Supported
Customer Touchpoints Supported
Integrated Development Environment (IDE) Not Supported
Inventory Optimization Supported
Web/Mobile App Development Supported

Java CMS Features

Approval Process Control Supported
Document Management Not Supported
Indexing Supported
Permission Management Supported
Rich Text Editor Supported
Rule Based Publishing Supported
Search Supported
SEO Management Supported
Template Creation Supported
Version Control Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Not Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Supported
Product Recommendations Supported
Push Notifications Supported
Retargeting Supported
Search Marketing Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Supported
Triggered Emails Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Supported

Integrations

Shopify Supported
Amazon Redshift Not Supported
Azure SQL Edge Not Supported
Bubblehouse Not Supported
ChannelAdvisor Not Supported
Crisp Not Supported
D&B Connect Not Supported
Dynamics 365 Customer Insights Not Supported
Elastic Path Not Supported
Mailjet Not Supported
Oracle Responsys Not Supported
Quantum Metric Not Supported
QuickBooks Enterprise Not Supported
SaleSphere Not Supported
Salesforce Not Supported
Slack Not Supported
Talon.One Not Supported
WooCommerce Supported
commercetools Not Supported
eBay Not Supported

Integrations

Shopify Supported
Amazon Redshift Supported
Azure SQL Edge Supported
Bubblehouse Supported
ChannelAdvisor Supported
Crisp Supported
D&B Connect Supported
Dynamics 365 Customer Insights Supported
Elastic Path Supported
Mailjet Supported
Oracle Responsys Supported
Quantum Metric Supported
QuickBooks Enterprise Supported
SaleSphere Supported
Salesforce Supported
Slack Supported
Talon.One Supported
WooCommerce Not Supported
commercetools Supported
eBay Supported
Claim Bloomreach and update features and information
Claim Bloomreach and update features and information