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About

AdaptiveCloud™ is a cloud platform designed by IP Pathways, a leading North American IT service provider. We know the struggles managed service providers face when it’s time to help their clients navigate the cloud and leverage it for growth, and we’re here to help you conquer them. When you become a channel partner, we don’t just give you the tools, we give you the support and resources you need to offer your clients a complete cloud solution. With migration to the cloud being widely adopted in 2022, and the IT talent and hardware shortage, there has never a better time to become a partner and expand your services. You can provide a holistic solution to manage cloud infrastructure, data protection strategies, as well as manage all IT assets for your customers using AdaptiveCloud.™ Everything runs on AdaptiveCloud.™ You hold the keys. You can spin up or down resources as needed. Or you can partner with us and we can manage it for you. The best part is, you get to decide.

About

SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an MSP solution to improve their services and processes

Audience

Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$595/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AdaptiveCloud
Founded: 2005
United States
adaptivecloud.com

Company Information

SuperIT
Founded: 2025
Australia
superit.ai/

Alternatives

Alternatives

DaemonLayer

DaemonLayer

Silent Signal Ltd
SysAid

SysAid

SysAid Technologies

Categories

MSP Supported

Categories

AI IT Agents Supported
IT Service Supported
MSP Supported
RMM Supported
Service Desk Supported

Integrations

Autotask PSA Not Supported
Cisco Meraki Not Supported
ConnectWise PSA Not Supported
ConnectWise RMM Not Supported
CrowdStrike Falcon Not Supported
Datto RMM Not Supported
Fortinet Not Supported
HaloPSA Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Not Supported
NinjaOne Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
Veeam Data Platform Not Supported

Integrations

Autotask PSA Supported
Cisco Meraki Supported
ConnectWise PSA Supported
ConnectWise RMM Supported
CrowdStrike Falcon Supported
Datto RMM Supported
Fortinet Supported
HaloPSA Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Intune Supported
NinjaOne Supported
Okta Supported
SentinelOne Singularity Supported
Veeam Data Platform Supported
Claim AdaptiveCloud and update features and information
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