Related Products
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About
AdaptiveCloud™ is a cloud platform designed by IP Pathways, a leading North American IT service provider. We know the struggles managed service providers face when it’s time to help their clients navigate the cloud and leverage it for growth, and we’re here to help you conquer them. When you become a channel partner, we don’t just give you the tools, we give you the support and resources you need to offer your clients a complete cloud solution. With migration to the cloud being widely adopted in 2022, and the IT talent and hardware shortage, there has never a better time to become a partner and expand your services. You can provide a holistic solution to manage cloud infrastructure, data protection strategies, as well as manage all IT assets for your customers using AdaptiveCloud.™ Everything runs on AdaptiveCloud.™ You hold the keys. You can spin up or down resources as needed. Or you can partner with us and we can manage it for you. The best part is, you get to decide.
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About
SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of an MSP solution to improve their services and processes
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Audience
Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$595/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAdaptiveCloud
Founded: 2005
United States
adaptivecloud.com
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Company InformationSuperIT
Founded: 2025
Australia
superit.ai/
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Categories |
Categories |
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Integrations
Autotask PSA
Cisco Meraki
ConnectWise PSA
ConnectWise RMM
CrowdStrike Falcon
Datto RMM
Fortinet
HaloPSA
Microsoft 365
Microsoft Entra ID
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Integrations
Autotask PSA
Cisco Meraki
ConnectWise PSA
ConnectWise RMM
CrowdStrike Falcon
Datto RMM
Fortinet
HaloPSA
Microsoft 365
Microsoft Entra ID
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