Copperleaf

Copperleaf

Copperleaf Technologies
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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Billions of dollars are being invested each year to manage the infrastructure and assets we rely on every day. For electricity, natural gas, water, transportation, or any other asset-based industry, making strategic decisions about how best to sustain and expand this infrastructure has never been more challenging. It requires a level of sophistication in decision making that’s impossible to attain with spreadsheets or standalone tools. That’s why the world’s most respected utilities trust Copperleaf®. The Copperleaf Decision Analytics Product Suite helps organizations decide where and when to invest in their assets to maximize business performance, manage risk, and realize strategic outcomes. At Copperleaf, we’re striving to build an organization that makes our clients feel differently about critical decision-making because of the experience they have with us.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies looking for an enterprise decision analytics software solution for their critical infrastructure needs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.5 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Pros & Cons from Real Users

Pros

  • Marketing and pre-sales taking time to understand our business. Looks very advanced in some respects.
  • It could be better than other competitor by the minimal in some specific feature. The marketing is great and the pre-sales team is really good.

Cons

  • Sales process hide the product. Lots of talk about proposed benefits, dashboards and outputs, but not much about how it actually works and the data needed to make it work. Very expensive costly implementation and then needs a lot of resource and high quality data to get it to produce a reliable plans.
  • Slow, difficult to scale , expensive, horrible interface, now is sold as cloud but it seems that they are building enormous servers in cloud only, difficult access from mobile devices and not possible deploy in host in "a standard way".

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Copperleaf Technologies
Founded: 1993
Canada
www.copperleaf.com

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Categories

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

ALIP Not Supported
ArcGIS Not Supported
SAP NetWeaver Not Supported

Integrations

ALIP Supported
ArcGIS Supported
SAP NetWeaver Supported
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
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