Related Products
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About
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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About
Analytics 365 is a workplace analytics and reporting solution for Microsoft Teams that provides organizations with actionable insights into collaboration, communication, and user activity across their digital environment. It delivers real-time data through hundreds of ready-to-use dashboards and reports, helping businesses understand what is happening within meetings, chats, teams, and channels so they can improve performance and productivity. It enables organizations to analyze patterns and trends related to capacity, sentiment, network quality, and interactions across teams, groups, and individual users. By collecting and analyzing communication data, Analytics 365 helps companies uncover workplace habits, optimize service levels, and strengthen customer engagement. It also includes employee wellbeing insights that present a comprehensive view of digital interactions, such as meeting durations and chat behavior.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
IT leaders, operations managers, and business teams requiring deep analytics to monitor and improve Microsoft Teams collaboration and performance
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$2.80 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationActiveOps
United Kingdom
activeops.com
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Company InformationAnalytics 365
United Kingdom
www.analytics-365.com
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Alternatives |
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Microsoft AppSource
Microsoft Azure
Microsoft Teams
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