Analytics 365 Reviews in 2026

Audience

IT leaders, operations managers, and business teams requiring deep analytics to monitor and improve Microsoft Teams collaboration and performance

About Analytics 365

Analytics 365 is a workplace analytics and reporting solution for Microsoft Teams that provides organizations with actionable insights into collaboration, communication, and user activity across their digital environment. It delivers real-time data through hundreds of ready-to-use dashboards and reports, helping businesses understand what is happening within meetings, chats, teams, and channels so they can improve performance and productivity. It enables organizations to analyze patterns and trends related to capacity, sentiment, network quality, and interactions across teams, groups, and individual users. By collecting and analyzing communication data, Analytics 365 helps companies uncover workplace habits, optimize service levels, and strengthen customer engagement. It also includes employee wellbeing insights that present a comprehensive view of digital interactions, such as meeting durations and chat behavior.

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ActiveOps

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Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

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Pricing

Starting Price:

$2.80 per month

Integrations

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

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