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About
Stop emails sinking into the inbox swamp by turning them into tasks with due dates and adding them to projects. Don't 'send and pray' emails you spent precious time writing. Deliver at the time they'll be read and let ActiveInbox track them to completion. Achieve inbox zero, then glide through your day, by having just one place to focus on emails and tasks, and breaking your Today list into digestible chunks. With ActiveInbox there's no need to adopt yet another new system; no call to copy, paste and switch between software. It's right with you where you spend the lion's share of your day wrangling tasks: in Gmail. Ever been writing an email, and worried that you’ve forgotten something? Not with ActiveInbox. With the existing tasks and conversations for each contact available at-a-glance you’ll be right on track. Release your mind from niggling anxiety, by letting ActiveInbox track emails until recipients respond.
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About
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@.
It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people.
Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching for an email and task management platform
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Audience
Hiver is great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$4.16 per month
Free Version
Free Trial
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Pricing
$15 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationActiveInbox
Founded: 2006
United Kingdom
www.activeinboxhq.com
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Company InformationHiver
Founded: 2011
United States
hiverhq.com
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Categories |
Categories |
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Email Management Features
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Task Management Features
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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