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About

Stop emails sinking into the inbox swamp by turning them into tasks with due dates and adding them to projects. Don't 'send and pray' emails you spent precious time writing. Deliver at the time they'll be read and let ActiveInbox track them to completion. Achieve inbox zero, then glide through your day, by having just one place to focus on emails and tasks, and breaking your Today list into digestible chunks. With ActiveInbox there's no need to adopt yet another new system; no call to copy, paste and switch between software. It's right with you where you spend the lion's share of your day wrangling tasks: in Gmail. Ever been writing an email, and worried that you’ve forgotten something? Not with ActiveInbox. With the existing tasks and conversations for each contact available at-a-glance you’ll be right on track. Release your mind from niggling anxiety, by letting ActiveInbox track emails until recipients respond.

About

Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for an email and task management platform

Audience

Hiver is great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$4.16 per month
Free Version
Free Trial

Pricing

$15 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveInbox
Founded: 2006
United Kingdom
www.activeinboxhq.com

Company Information

Hiver
Founded: 2011
United States
hiverhq.com

Alternatives

Alternatives

MailToDoList

MailToDoList

Fileographer, LLC
FreeChat

FreeChat

Popupsmart
LiveAgent

LiveAgent

Quality Unit
Enchant

Enchant

Senvee

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Gmail
Google Chrome
Slack
Stackreaction
Wufoo
Zapier

Integrations

Gmail
Google Chrome
Slack
Stackreaction
Wufoo
Zapier
Claim ActiveInbox and update features and information
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