Helpwise

Helpwise

5.0 out of 5 stars
ActiveInbox Helpwise

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ActiveInbox:

About

Stop emails sinking into the inbox swamp by turning them into tasks with due dates and adding them to projects. Don't 'send and pray' emails you spent precious time writing. Deliver at the time they'll be read and let ActiveInbox track them to completion. Achieve inbox zero, then glide through your day, by having just one place to focus on emails and tasks, and breaking your Today list into digestible chunks. With ActiveInbox there's no need to adopt yet another new system; no call to copy, paste and switch between software. It's right with you where you spend the lion's share of your day wrangling tasks: in Gmail. Ever been writing an email, and worried that you’ve forgotten something? Not with ActiveInbox. With the existing tasks and conversations for each contact available at-a-glance you’ll be right on track. Release your mind from niggling anxiety, by letting ActiveInbox track emails until recipients respond.
Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
ActiveInbox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ActiveInbox:

Audience

Anyone searching for an email and task management platform
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
ActiveInbox:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
ActiveInbox:

API

Offers API Not Supported
Helpwise:

API

Offers API Not Supported
ActiveInbox:

Screenshots and Videos

Helpwise:

Screenshots and Videos

ActiveInbox:

Pricing

$4.16 per month
Free Version Not Supported
Free Trial Supported
Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ActiveInbox:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
ActiveInbox:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ActiveInbox:

Company Information

ActiveInbox
Founded: 2006
United Kingdom
www.activeinboxhq.com
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
ActiveInbox:

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Categories

Email Management Supported
Task Management Supported
To Do List Supported
Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
ActiveInbox:

Integrations

Gmail Supported
Copper Not Supported
Dialpad Connect Not Supported
Dialpad Support Not Supported
Dropbox Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
JustCall Not Supported
KonnectzIT Not Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Quickwork Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Twilio Not Supported
WhatsApp Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported
Helpwise:

Integrations

Gmail Supported
Copper Supported
Dialpad Connect Supported
Dialpad Support Supported
Dropbox Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Integrately Supported
JustCall Supported
KonnectzIT Supported
Pabbly Connect Supported
Pipedrive Supported
Quickwork Supported
Slack Supported
Stackreaction Supported
Trello Supported
Twilio Supported
WhatsApp Supported
Zendesk Sell Supported
Zoho CRM Supported
ActiveInbox:
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Helpwise:
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