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About

ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology

About

Small businesses, Fortune 500 companies and our partners use ubisend to deliver world-class chatbot, RPA, live chat and ticketing solutions for any use case. Communicate and automate processes across every channel, including websites, Microsoft Teams, WhatsApp, Messenger and more. Insert text, images, files, videos and more. Move them, delete them and play until your automated conversations are perfect. Connect with any services, products, processes or people data directly. Easily create, pull, send or store all the knowledge your automation needs. Build the most efficient asset at your company with our 'integrate anything' API. Go beyond conversational automation. Deliver end-to-end experiences with built-in live chat, knowledge base, and ticketing systems. Design engaging and bespoke chat interfaces. Create contextual, personalised experiences. Get a unique understanding of your users. With ubisend's industry-defining analytics package, monitor the metrics that matter.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce, Digital Businesses, and B2B Companies

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
No matter what plan you choose, our services are designed to help you get the most out of your investment — so you can focus on running your business.
Free Version
Free Trial

Pricing

$47 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros from Real Users

Pros

  • -ActiveCampaign is an excellent Omnichannel marketing tool for small and mid businesses. -It's easy to use, also you can create personalized emails for groups without any code. -Supports instant email delivery. -Bounce rates are much lower as compared to other marketing tools.
  • It does combine CRM with email automations and workflows. This worked well for 2+ years and was the main reason we switched from Insightly and Mailchimp so we could do everything in one solution.
  • ActiveCampaign is renowned for its potent marketing automation features, which enable companies to design intricate and tailored marketing campaigns. Lead scoring, behavior-based automation, and email marketing are examples of automation features.
  • ActiveCampaign is an incredible platform to improve the creation of all kinds of campaigns, one of the first positive things about this platform is the great marketing automation system that it has built-in, this system allows you to configure automated responses for the requirements of all clients when interact with a specific campaign, you can create automated systems to perform various actions, immediate responses, immediate information delivery and much more, you can really create any automated system thanks to this marketing automation. Another thing that I liked about this platform is that it has a built-in system to identify the number of potential customers in real time and is capable of counting the entry to campaigns through bots. This counting is quite deficient for us, since it allows us to detect the actual flow of customers and detect repetitive entries by bots to our campaigns. In addition, within this platform advertising campaigns as a whole, this greatly favors collaboration in my marketing sector within my company, since we can create interactive campaigns with the collaboration of colleagues from our work team, and thus culminate a campaign in less time.
  • We used ActiveCampaign to build relations with customers and to generate good-quality leads. The drag-and-drop option is very practical in my case. You don't need a separate CRM as it is already integrated. It has an intuitive UI, hence usability is easy.
  • Anyone can create well-designed professional newsletters by dragging and dropping templates. The deliverability rate of emails is high. Emails are optimised for mobile clients. The user interface is very responsive. Helps to deliver more personalized campaigns.
  • There are many features I loved, but the topmost feature that no other platforms offer is its detailed performance reporting. This feature gives me every point of metrics to analyze my running campaign. The UI/UX design is very appealing in my opinion. Also, you can integrate with ECommerce to send transactional and sales emails.
  • ActiveCampaign is not only a platform that focuses on the creation and distribution of advertising campaigns, with the help of this platform you can automate your company's marketing system, you can also create active campaigns for all customers and at the same time you can control the amount of sales that you can generate within the CRM system that is available within this platform. One of the main things that I like about this platform is the marketing automation system, as this system allows me to automate all kinds of responses for new customers, for example, if a customer has purchased one of our services, they will receive a automated email thanks to the CRM system, in addition, when a client interacts with any part of our services page, they will receive an automated email thanks to this system. Another thing that I like about this platform is the great variety that exists when choosing a template for any of the campaigns, there are many templates available within the list of this platform, these templates help you to create a very attractive campaign and with an optimal and unique design, I love the number of designs available to implement to any of the campaigns.
  • ActiveCampaign’s automation is very beneficial and offers different types of automation for different aspects of the marketing process. I like the fact that it automates many triggers and it speeds up the process of campaigns, it fully automates these email campaigns and it offers better ways to communicate with leads in an efficient manner. Not only does it automate email campaigns, but it can automate the entire customer experience by creating welcome emails when subscribed to the newsletter, trigger different reminders to communicate with clients, track engagement on different social media and websites to know how the public is reacting to posts, and more. It allows me to segment a variety of areas and customer aspects to understand the public better: it comes with a wide range of segments and filters that can allow me to break down my clients into different parts so that it is easier to carefully study our customers in a more individual way. This is very helpful when it is time to create our campaigns, we need to make sure that every campaign feels like it is speaking directly to the customer and the customer can personally relate to our campaigns in an individual sense, that way our sales can increase and we can also increase our relationship with customers. This feature helps me study everything in a deeper way and come out with better solutions and better email campaigns that I can create to boost sales and engage with everyone better, providing more carefully curated content to everyone and have more effective results with every marketing project. The user interface is very easy to use and does not have many complications at the time of setting things up, it allows the software to be integrated with many other automation and marketing applications such as Zapier, which helps boost the workflow and saves a lot of time customizing everything and its integration with many social media applications helps track engagement on said applications and manage communication straight from this solution, addressing all the customers effectively and quickly. Lastly, it is easy to organize all the potential leads and all the customers list into very intuitive and comprehensible lists that can be filtered in many ways to be able to access them easier, it allows me to track different metrics and have more insight into a variety of KPIs that this software includes, it provides many analytics that are put into different graphs for easier understanding and helps me track many goals and engagement on my business.
  • ActiveCampaign is a very useful platform if you are looking to create and manage advertising campaigns in your company. This platform is much more advanced than any other that exists in the market. It offers very advanced tools that will help you perfect Marketing Automation. The most positive highlights were: - Automation is that they are created within this platform, they are much more accessible and faster to create and manage, it has a drag and drop system which will help you duplicate the Automations and create them in a simple way, configure a process to be executed if any specific action occurs, all of that can be done with just a few clicks within the platform. - It has a much higher list of predesigned templates than any other platform, this platform provides you with predesigned templates with a very attractive design, which will help you organize all the campaign information. - The support team of this platform is quite constant to attend to each of the user's requirements, the Chat and email support works wonderfully, they will attend to your request as soon as possible. - This platform has an integrated CRM system, which will allow you to manage and carry out online negotiations and monitoring of the potential client that you obtain through your advertising campaign, it is very important that this function is implemented in this platform since it gives you a much higher benefit.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveCampaign
Founded: 2003
United States
www.activecampaign.com

Company Information

ubisend
United Kingdom
www.ubisend.com

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Categories

ActiveCampaign’s agentic AI approach combines Active Intelligence with coordinated AI agents that don’t just generate content—they drive outcomes. Agents collaborate to set goals, build campaigns, personalize journeys, and analyze results, continuously learning from billions of interactions so your marketing gets smarter with every send.

ActiveCampaign’s AI agents are specialized assistants that autonomously handle tasks like content creation, segmentation, campaign building, SMS, translations, and reporting. Describe your goal in plain language and agents generate strategies, assets, and automations—then learn from your feedback to keep improving over time.

ActiveCampaign’s CRM is powered by AI to make every rep more effective. Win probability, lead and deal scoring, and AI‑driven insights highlight which opportunities to work first. Intelligent agents help draft outreach, build follow‑up automations, and analyze performance so your pipeline is always moving toward revenue.

ActiveCampaign’s AI Content Generator is built into the email designer, helping you draft, refine, and personalize campaigns in seconds. Generate full messages, subject lines, variations, and CTAs from a prompt, then adjust tone and length—so every send feels on‑brand and targeted without starting from a blank page.

ActiveCampaign is an AI‑native marketing platform with Active Intelligence and a suite of AI agents that imagine, activate, and validate campaigns for you. From AI Campaign Builder and Brand Kit to predictive sending and AI Actions, you get “marketing done for you” orchestration across email, SMS, WhatsApp, and more.

ActiveCampaign’s AI Marketing Agents function like always‑on teammates across the Imagine, Activate, and Validate pillars. They help you brainstorm strategies, build and launch campaigns, and monitor performance with recommendations—turning fragmented tasks into a cohesive, autonomous marketing engine that scales with your business.

With ActiveCampaign, you can send high‑volume email campaigns that still feel personal. Use granular segmentation, merge fields, and dynamic content to tailor bulk sends, then layer on automation, testing, and AI‑driven optimization to improve opens, clicks, and revenue without sacrificing speed or control.

ActiveCampaign lets you send bulk SMS campaigns without losing personalization. Use segments, custom fields, and conditional content to tailor offers, then add SMS into automations for launches, flash sales, or event reminders. AI SMS Builder helps you draft concise, compliant messages that convert while staying on brand.

ActiveCampaign’s content creation suite uses generative AI to turn simple prompts into complete campaigns. Instantly generate on‑brand email copy, subject lines, images, SMS, and landing page text, then refine tone and length with a few clicks. Built‑in brand kits ensure everything stays consistent across channels and audiences.

CRM

ActiveCampaign’s CRM connects your marketing, sales, and service data so every interaction is tracked in one place. Visual pipelines, automated tasks, and AI-powered lead and deal scoring help reps focus on the highest‑value opportunities, while personalized 1:1 email and outreach keep relationships moving toward a win.

ActiveCampaign’s drag‑and‑drop Email Designer lets anyone create polished campaigns quickly. Start from pre‑built layouts or 250+ templates, then customize blocks, images, and styles. Built‑in AI assists with copy and design, while mobile‑responsive rendering and testing ensure every message looks great in the inbox.

ActiveCampaign connects with leading ecommerce platforms to power personalized marketing that drives repeat purchases. Trigger emails, SMS, and WhatsApp flows from browsing and purchase behavior, recover carts, recommend products, and reward loyalty—with AI optimizing timing, segments, and content to grow customer lifetime value.

ActiveCampaign turns ecommerce data into tailored experiences for every shopper. Use dynamic content and AI Actions to recommend products, adapt offers, and localize messaging based on behavior, value, and lifecycle stage—delivered through email, SMS, and WhatsApp—to make every interaction feel like a 1:1 conversation.

ActiveCampaign pairs strong infrastructure with deliverability best practices so more of your emails land in the inbox. Tools like engagement‑based segmentation, predictive sending, and advanced reporting help you maintain list health, improve sender reputation, and continuously optimize performance across campaigns and automations.

ActiveCampaign gives you everything needed to build, send, and optimize high‑performing email campaigns: drag‑and‑drop design, 250+ templates, AI content generation, and predictive sending to reach each contact at their best time. Advanced segmentation and dynamic content deliver 1:1 experiences that drive opens, clicks, and sales.

ActiveCampaign makes newsletters faster to create and more impactful. Use templates and AI to draft stories, curate content, and generate images, then segment audiences so each edition highlights the most relevant topics. Automation, predictive sending, and detailed reporting help you steadily grow engagement and subscriber value.

ActiveCampaign brings true 1:1 personalization to email. Dynamic content blocks, predictive content, AI‑suggested segments, and behavior‑based automations ensure each subscriber sees the right message, imagery, and offer for them—driving higher engagement and revenue from every send without manually creating endless variants.

ActiveCampaign combines over 250 professionally designed templates with AI content and image generation so teams can launch beautiful, on‑brand campaigns fast. Drag‑and‑drop editing, mobile‑responsive layouts, and reusable blocks keep design consistent, while testing and optimization tools help every template drive results over time.

ActiveCampaign accelerates go‑to‑market motions with AI‑assisted planning and execution. Use agents and automations to quickly launch cross‑channel campaigns, align marketing and sales touchpoints, and validate performance with analytics. From awareness to expansion, you orchestrate consistent journeys that are goal‑aware from day one.

ActiveCampaign landing pages let you build mobile‑optimized, on‑brand pages in minutes—no code required. Use drag‑and‑drop blocks, AI‑generated copy and images, and embedded forms to capture leads directly into your automations, then personalize follow‑up based on page visits, form fills, and on‑site behavior to maximize conversions.

ActiveCampaign’s flexible lead and deal scoring turns engagement into clear priorities. Assign points for email, site, and CRM behaviors, then trigger automations or sales alerts when thresholds are met. Combined with AI win probability, scoring helps teams focus on ready‑to‑buy leads and shorten the path from interest to revenue.

ActiveCampaign’s messaging tools help you turn real‑time conversations into long‑term relationships. Capture contacts from live chat and site messages directly into your CRM, trigger follow‑up automations, and use behavioral data to personalize next steps—so every chat can launch a tailored sequence that nurtures leads or supports customers.

ActiveCampaign is an AI-powered marketing platform that orchestrates campaigns across email, SMS, WhatsApp, and more from a single workspace. Goal‑aware automations, intelligent segmentation, and predictive insights help you move faster from idea to execution, so every message is timely, relevant, and designed to grow revenue.

ActiveCampaign lets you design sophisticated automations in a visual builder, then supercharge them with AI. Describe your goal in plain language and AI Automation Builder generates complete journeys—triggers, actions, and branches—across email, SMS, WhatsApp, and CRM, so you can nurture, convert, and retain customers at scale.

ActiveCampaign unifies mobile channels—including SMS and WhatsApp—inside one automation platform. Trigger timely messages based on app and web behavior, location, or lifecycle stage, and use AI to optimize content and send times. Combine mobile with email and CRM data to create cohesive journeys that follow customers wherever they are.

ActiveCampaign turns your data into true 1:1 experiences. AI‑suggested segments, dynamic content, and predictive content tailor every email, SMS, and page block to each contact’s behavior and preferences—so offers, imagery, and timing all adapt automatically, increasing relevance, engagement, and revenue without manual work.

ActiveCampaign lets you deploy targeted popups and forms that feed directly into segmented lists and automations. Trigger offers based on pages viewed, exit intent, or scroll depth, then personalize follow‑up instantly. With AI‑assisted copy and dynamic fields, every popup helps grow your list with higher‑intent, better‑qualified leads.

ActiveCampaign Sales CRM is built to help teams sell more in less time. Visual pipelines, automated deal creation and routing, AI win probability, and lead scoring highlight the opportunities most likely to close. Integrated 1:1 email and tasks ensure reps always know who to contact next and what to do to move deals forwar

ActiveCampaign centralizes sales engagement across email, tasks, and automation. Build multi‑touch cadences that react to opens, clicks, and replies, and let AI score deals and suggest next best actions. Reps get prioritized to‑do lists, tracked 1:1 emails, and real‑time notifications so no warm conversation slips through the cracks.

ActiveCampaign automates the busywork across your sales process. From auto‑creating deals when forms are submitted, to routing leads, assigning tasks, and sending timely follow‑ups, every workflow can be driven by behavior and scores. AI‑powered win probability and deal scoring keep reps focused on high‑impact actions.

ActiveCampaign’s SMS marketing tools help you reach customers on the channel they check most. Build automated SMS campaigns and journeys alongside email and WhatsApp, use AI SMS Builder for on‑brand copy, and trigger texts based on behavior—abandoned carts, tags, or deal stages—to drive faster responses and more sales.

ActiveCampaign helps you power better social ads with richer first‑party data. Build audiences from email and CRM behavior, sync them to your ad platforms, and then use automations to follow up leads captured from social with tailored email, SMS, and WhatsApp sequences—closing the loop from click to customer.

Use ActiveCampaign to connect email, SMS, and CRM insights with your social campaigns. Segment audiences based on behavior, then trigger targeted sequences that complement your paid and organic social efforts. AI-powered content generation helps you repurpose email and campaign copy into social posts that stay on‑brand and conversion‑focused.

ActiveCampaign’s transactional email capabilities let you automate critical messages—order updates, password resets, alerts—with reliable delivery. Connect your app or ecommerce platform via API, then use a dedicated channel and best‑practice infrastructure to send fast, secure, and branded messages that complement your marketing campaigns.

ActiveCampaign makes WhatsApp a fully connected growth channel. Automate two‑way messaging for promotions, reminders, and support, orchestrated alongside email and SMS. Use segmentation, dynamic content, and AI‑powered journeys to deliver relevant, conversational experiences that feel 1:1—at scale—on your customers’ favorite messaging app.

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Deliverability Features

Deliverability Alerts
Deliverability Reporting
DMARC Analytics
Email Address Verification
Email Content Testing
Email Previewing
Inbox Placement Testing
IP Blacklist Monitoring
Reputation Reporting

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Template Design Features

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Landing Page Features

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile Marketing Features

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Personalization Features

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Sales Engagement Features

Call Scripts / Call Steps
CRM Integration
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Transactional Email Features

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

eCommerce Marketing Features

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
Search Marketing
Segmentation
Signup Forms & Popups
SMS Marketing
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

ARMember
Aesthetic Record
Appmax
BI Book
BridgeLogic
Finsi
Freshdesk
Hyperise
Kontainer
Maxio
PBXDom
Passion.io
Raptor Services
SalesScripter
SurveyMonkey Enterprise
ZEPIC
Zapier
Zenkit Base
Zoho Creator
eWebinar

Integrations

ARMember
Aesthetic Record
Appmax
BI Book
BridgeLogic
Finsi
Freshdesk
Hyperise
Kontainer
Maxio
PBXDom
Passion.io
Raptor Services
SalesScripter
SurveyMonkey Enterprise
ZEPIC
Zapier
Zenkit Base
Zoho Creator
eWebinar
Claim ubisend and update features and information
Claim ubisend and update features and information