Audience

Businesses of all industries and sizes, including insurance, home care agencies, realtors, auto dealerships, logistics companies, delivery services, ecommerce, and more.

About Avochato

Avochato is an easy to use text messaging software solution built for sales, support, and operations teams. Avochato offers businesses the easiest way to connect to their customers, get more responses, and achieve higher conversion. It comes with a lead-generation chat widget, live inbox, broadcasting, automated surveys, programmable APIs, message templates, status tracking, and more. Avochato also offers integrations with leading business services including Slack, Office 365, Salesforce, and Desk.com.

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Pricing

Pricing Details:
Pro - $399 per month
Standard - $199 per month
Core - $99 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 4 User Reviews

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Avochato
Founded: 2015
United States
www.avochato.com/

Videos and Screen Captures

Play Video Avochato-desktop Avochato-Messages Avochato-How-it-Works
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Avochato Frequently Asked Questions

Q: What kinds of users and organization types does Avochato work with?
Q: What languages does Avochato support in their product?
Q: What kind of support options does Avochato offer?
Q: What other applications or services does Avochato integrate with?
Q: Does Avochato have a mobile app?
Q: What type of training does Avochato provide?
Q: Does Avochato offer a free trial?

Avochato Product Features

Customer Service

Alerts / Escalation Supported
Appointment Management Supported
Live Chat Supported
Performance Metrics Supported
Self Service Portal Supported
Surveys & Feedback Supported
Workflow Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported

Event Management

Attendee Management Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported
Badge Management Not Supported
Conferences / Conventions Not Supported

Real Estate Agency

Client / Property Matching Supported
Client Database Supported
Commission Management Supported
Contact Management Supported
Lead Management Supported
Listing Management Supported
Calendar Management Not Supported
Contract Management Not Supported
Email Marketing Not Supported
Flyer / Catalog Printing Not Supported
Property Database Not Supported
Website Management Not Supported

Reputation Management

Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Campaign Management Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

SMS Marketing

2-Way Messaging Supported
Contact Management Supported
MMS Supported
Mass Texting Supported
Message Personalization Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Artificial Intelligence Not Supported

SMS Survey

Alerts / Notifications Not Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Not Supported
Customizable Templates Not Supported
Keyword Tracking Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Analytics / Reporting Not Supported
Scheduled Messaging Not Supported
Survey Builder Not Supported
Template Management Not Supported

Travel Agency

Customer Database Supported
Marketing Management Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported
Central Reservation System Not Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Payment Processing Not Supported

Avochato Additional Categories

Avochato Verified User Reviews

Write a Review
  • Micky O.
    Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "300% Increase in engagement - brought to us by Avochato and SMS"

    Posted 2021-10-08

    Pros: It is pretty easy to use and support is always willing to help. There are alot of functions that fits well to our business too.

    Cons: We don't see any cons as of now. If we ever had problems or questions, their support is quick to rescue us which we are thankful for.

    Overall: The app has definitely made a huge impact to our business, increasing our engagement to almost 300%! We're glad we tried out SMS messaging for business and we're equally glad we chose Avochato for it.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect Marketing/Sales Tool"

    Posted 2020-06-29

    Pros: Mobile app to communicate better and manage conversation. Broadcast messages saves time. Flexible tags are there to organize contacts. Repetitive questions are being answered automatically. Text messages can be scheduled as per the time and requirements. Customisable and reliable tool. User friendly app.

    Cons: Till now no cons is there but it would be more impressive if Gifs can be added into messages.

    Overall: Avochato provides basic features very easy to use, as a beginner you don't need any further assistance. Broadcast messages in which one message can be sent to all saves lots of time. There are many flexible tags provided to manage the contacts. Sometimes we need to do the text at specific time but at the same time we had some urgent work in that case we can schedule the text. The customer service is always there to help you. Avochato is reliable and secure app.

    Read More...
  • Stephen R.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Well designed."

    Posted 2019-11-09

    Pros: Very simple and easy to use texting platform. Really helped me connect with my customers in a way that email was lacking.

    Cons: The software did not have all of the integrations I was looking for, specifically google, but we made it work just fine without it.

    Overall: Overall i am now more connected with my customers. helpful for my business

    Read More...
  • Chris B.
    IT Admin
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works great for us"

    Posted 2019-11-09

    Pros: Avochato makes it extremely simple for us to interface with our clients. Really remarkable how simple and seamless it works.

    Cons: Was a bit slow when we first started using it over a year ago, but speed has greatly improved since.

    Overall: The experience so far has been great. Avochato's support team is also easy to work with and very responsive. I highly recommend them.

    Read More...
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