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About

Avochato is an easy to use text messaging software solution built for sales, support, and operations teams. Avochato offers businesses the easiest way to connect to their customers, get more responses, and achieve higher conversion. It comes with a lead-generation chat widget, live inbox, broadcasting, automated surveys, programmable APIs, message templates, status tracking, and more. Avochato also offers integrations with leading business services including Slack, Office 365, Salesforce, and Desk.com.

About

SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses of all industries and sizes, including insurance, home care agencies, realtors, auto dealerships, logistics companies, delivery services, ecommerce, and more.

Audience

Serves small and medium-sized businesses as well as large-scale enterprises.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pro - $399 per month
Standard - $199 per month
Core - $99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$24.00/month
Starting at just $24 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It is pretty easy to use and support is always willing to help. There are alot of functions that fits well to our business too.
  • Mobile app to communicate better and manage conversation. Broadcast messages saves time. Flexible tags are there to organize contacts. Repetitive questions are being answered automatically. Text messages can be scheduled as per the time and requirements. Customisable and reliable tool. User friendly app.
  • Very simple and easy to use texting platform. Really helped me connect with my customers in a way that email was lacking.
  • Avochato makes it extremely simple for us to interface with our clients. Really remarkable how simple and seamless it works.

Cons

  • We don't see any cons as of now. If we ever had problems or questions, their support is quick to rescue us which we are thankful for.
  • Till now no cons is there but it would be more impressive if Gifs can be added into messages.
  • The software did not have all of the integrations I was looking for, specifically google, but we made it work just fine without it.
  • Was a bit slow when we first started using it over a year ago, but speed has greatly improved since.

Pros & Cons from Real Users

Pros

  • The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated.

Cons

  • I didn't have any issues with Textedly. Customer service got me up and running it very little time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Avochato
Founded: 2015
United States
www.avochato.com/

Company Information

Textedly
Founded: 2015
United States
www.textedly.com

Alternatives

Community.com

Community.com

Community

Alternatives

Curogram

Curogram

Curogram, Inc.

Categories

Categories

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Real Estate Agency Features

Calendar Management Not Supported
Client / Property Matching Supported
Client Database Supported
Commission Management Supported
Contact Management Supported
Contract Management Not Supported
Email Marketing Not Supported
Flyer / Catalog Printing Not Supported
Lead Management Supported
Listing Management Supported
Property Database Not Supported
Website Management Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Marketing Management Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Success Features

Account Alerts Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Integrations

Axis LMS Not Supported
Cognito Forms Supported
Microsoft 365 Supported
Salesforce Supported
SaveMyLeads Supported
Shift Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported

Integrations

Axis LMS Supported
Cognito Forms Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
SaveMyLeads Not Supported
Shift Not Supported
Slack Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Zapier Not Supported
Claim Avochato and update features and information
Claim Avochato and update features and information
Claim Textedly and update features and information
Claim Textedly and update features and information