SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
ActiumHealth is the largest AI-powered patient communication platform, automating more than 50 million calls and 100 million messages to transform healthcare engagement. Its multimodal system integrates voice, SMS, chat, and email, providing seamless experiences across all patient touchpoints. The platform supports critical functions like scheduling, prescription refills, billing assistance, and preventative outreach. Designed specifically for healthcare, its AI agents understand medical terminology, urgency, and protocols while integrating directly with EHR systems. By handling routine inquiries and escalating complex cases to staff, ActiumHealth enhances efficiency without replacing human care. Trusted by leading health systems, it has driven measurable results such as reduced abandoned calls, improved accessibility, and millions in new revenue.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Healthcare providers, health systems, and medical organizations seeking to streamline patient communications, improve access, and boost outcomes with AI-powered automation
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationActiumHealth
Founded: 2014
United States
actiumhealth.com
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Integrations
WhatsApp
Not Supported
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