About
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.
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About
What is Calldrip and why should my sales organization use it?
For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT.
In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Entrepreneurs, sales teams, and small and mid-sized businesses that thrive on customer relationships
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Audience
Companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30.00/month/user
Act! Advantage Standard $30/mo/user billed annually
Act! Advantage Professional $45/mo/user billed annually Act! Advantage Ultimate $60/mo/user billed annually Act! Premium Desktop (On-Premises) $37.50/mo/user billed annually
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99.00/month/user
Plans are tiered with the number of agents you have on a team. Fundamental features with each package include Rapid Response, call recording, and phone support. Our no-contract pricing plans are flexible to meet any company's needs.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAct!
Founded: 1987
United States
www.act.com
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Company InformationCalldrip
United States
www.calldrip.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Contact Management Features
Activity Management
Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Supported
Social Media Integration
Supported
Healthcare CRM Features
Audience Targeting
Supported
Campaign Management
Supported
Marketing Automation
Supported
Medical History Records
Supported
Patient Communications
Supported
Patient Management
Supported
Physician Management
Supported
Predictive Analytics
Not Supported
Lead Capture Features
Business Card / Badge Scanning
Not Supported
Dashboard
Supported
Data Extraction
Supported
Lead Distribution
Supported
Lead Notifications
Supported
Lead Nurturing
Supported
Lead Qualification
Supported
Lead Scoring
Supported
Online Forms
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Automotive CRM Features
Call Logging
Supported
Contact Management
Supported
Customer Support
Supported
Inventory Management
Supported
Lease Management
Supported
List Management
Supported
Marketing Automation
Supported
Product Catalog
Supported
Quotes / Proposals
Supported
Service Department Management
Supported
Showroom Management
Not Supported
Territory Management
Supported
Business Management Features
Billing & Invoicing
Supported
CRM
Supported
Employee Management
Not Supported
Financial Management
Supported
Inventory Management
Not Supported
Marketing Management
Supported
Order Management
Supported
Point of Sale (POS)
Not Supported
Project Management
Supported
Purchasing
Not Supported
Scheduling
Supported
Time & Expense Tracking
Not Supported
Training Management
Not Supported
Vendor Management
Not Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Construction CRM Features
Client Tracking
Supported
Contract Management
Supported
Forecasting
Supported
Project Management
Supported
Quote Management
Supported
Sales Management
Supported
Scheduling
Supported
Time Management
Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Supported
CAN SPAM Compliance
Supported
Customer Surveys
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Financial CRM Features
Account Alerts
Supported
Asset Management
Supported
Expense Tracking
Supported
Household Tracking
Supported
Influence Tracking
Not Supported
Lead Management
Supported
Marketing Management
Supported
Relationship Tracking
Supported
Team Assignments
Supported
Territory Management
Supported
Landing Page Features
A/B Testing
Supported
Analytics
Supported
Drag & Drop
Supported
Form Creation
Supported
Real Time Editing
Supported
Responsive
Supported
SEO Management
Supported
Templates
Supported
Online Form Builders Features
Artificial Intelligence
Supported
Assign Roles / Permissions
Supported
Collaboration Tools
Supported
Conversational Forms
Supported
Data Tables
Supported
Drag & Drop / No Code
Supported
Export to PDF
Supported
HIPAA Compliant
Supported
Import Existing Forms
Supported
Mobile Forms
Supported
Offline Forms
Not Supported
Pre-made Templates
Supported
Quizzes / Questionnaires
Not Supported
Reporting / Data Visualization
Supported
Signup Forms
Supported
Surveys
Supported
Real Estate CRM Features
Campaign Management
Supported
Client / Property Matching
Supported
Contact Management
Supported
Dashboard
Supported
Email Marketing
Supported
Interaction Tracking
Supported
Lead Management
Supported
Property Alerts
Not Supported
Referral Tracking
Supported
Segmentation
Supported
Sales Tracking Features
Activity Dashboard
Supported
Alerts / Notifications
Supported
Appointment Scheduling
Supported
Call Logging
Supported
Comments / Notes
Supported
Custom Reports
Supported
Document Management
Supported
Email Templates
Supported
Interaction Tracking
Supported
Lead Management
Supported
Lead Scoring
Supported
Pipeline Management
Supported
Reporting / Analytics
Supported
Task Management
Supported
Social CRM Features
Calendar/Reminder System
Supported
Customer Support
Supported
Email Marketing
Supported
Lead Capture
Supported
Lead Nurturing
Supported
Live Chat
Not Supported
Marketing Automation Integration
Supported
Multi-Channel Social Integration
Not Supported
Social Media Monitoring
Not Supported
Task Management
Supported
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Contact Management Features
Activity Management
Not Supported
Appointment Management
Not Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Not Supported
Customer Pipeline
Not Supported
Email Marketing
Not Supported
Group Management
Not Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Not Supported
Social Media Integration
Not Supported
Healthcare CRM Features
Audience Targeting
Not Supported
Campaign Management
Not Supported
Marketing Automation
Supported
Medical History Records
Not Supported
Patient Communications
Supported
Patient Management
Not Supported
Physician Management
Not Supported
Predictive Analytics
Not Supported
Lead Capture Features
Business Card / Badge Scanning
Not Supported
Dashboard
Supported
Data Extraction
Supported
Lead Distribution
Not Supported
Lead Notifications
Supported
Lead Nurturing
Not Supported
Lead Qualification
Not Supported
Lead Scoring
Not Supported
Online Forms
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Not Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Not Supported
Lead Scoring
Supported
Lead Segmentation
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Supported
Source Tracking
Supported
Marketing Automation Features
A/B Testing
Not Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Supported
Search Marketing
Not Supported
Segmentation
Not Supported
Social Marketing
Not Supported
Website Visitor Tracking
Supported
Appointment Reminder Features
Appointment Scheduling
Not Supported
Calendar Management
Supported
Call Reminders
Not Supported
Email Reminders
Supported
Online Booking
Supported
Payment Reminders
Not Supported
Recurring Appointments
Not Supported
Rescheduling
Not Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Not Supported
Calendar Sync
Supported
Client Database
Supported
Group Scheduling
Not Supported
Mobile Access
Supported
Multi-Location
Not Supported
Online Booking
Supported
Online Payments
Supported
Recurring Appointments
Not Supported
Room Booking Management
Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Supported
Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Call Recording Features
Archiving
Not Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Supported
File Transfer
Not Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Not Supported
Campaign Management
Not Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Not Supported
Keyword Tracking
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Inside Sales Features
Auto-Dialing
Supported
Call List Management
Not Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Supported
Data Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Supported
Performance Management
Supported
Marketing Analytics Features
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Not Supported
Customer Journey Mapping
Not Supported
Dashboard
Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Supported
Mobile App Analytics Features
A/B Testing
Not Supported
Channel Attribution
Supported
Cohort Analysis
Not Supported
Funnel Analysis
Not Supported
In-App Events Tracking
Not Supported
Push Notifications
Not Supported
Retention Tracking
Not Supported
Revenue Tracking
Supported
Uninstall Tracking
Not Supported
Reporting Features
Customizable Dashboard
Supported
Data Source Connectors
Not Supported
Drag & Drop
Not Supported
Drill Down
Not Supported
Email Reports
Not Supported
Financial Reports
Not Supported
Forecasting
Supported
Marketing Reports
Supported
OLAP
Not Supported
Report Export
Supported
Sales Reports
Not Supported
Scheduled / Automated Reports
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Sales Force Automation Features
Call Management
Supported
Campaign Management
Not Supported
Channel Management
Not Supported
Commission Management
Not Supported
Contact Management
Not Supported
Contract Management
Not Supported
Customer Database
Supported
Email Marketing
Not Supported
Field Sales Management
Not Supported
Lead Management
Supported
Opportunity Management
Not Supported
Performance Metrics
Not Supported
Proposal Generation
Not Supported
Referral Tracking
Supported
Sales Forecasting
Not Supported
Territory Management
Not Supported
Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Not Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Integrations
Wufoo
Supported
Zapier
Supported
3CX
Supported
Campaign Monitor
Supported
Constant Contact
Supported
DataMatch
Supported
DevHub
Supported
Dropbox
Supported
Google
Supported
Gravity Forms
Supported
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Integrations
Wufoo
Supported
Zapier
Supported
3CX
Not Supported
Campaign Monitor
Not Supported
Constant Contact
Not Supported
DataMatch
Not Supported
DevHub
Not Supported
Dropbox
Not Supported
Google
Not Supported
Gravity Forms
Not Supported
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