ACOWIN

ACOWIN

Team Management Systems
Orna

Orna

Kerkton Security Technologies
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About

ACOWIN is a state-of-the-art software package designed to manage all aspects of a Service and Project Management company. With its seamless integration with QuickBooks® as well as interfacing with other popular accounting packages and its ease of use, ACOWIN offers the best tool for running a successful operation. ACOWIN’s Schedule and Dispatch board is easy to use, extremely intuitive and should make a dispatcher’s job more pleasant. Simply click on a “card” and drag it to a technician to schedule a call. With the use of colors and symbols, you can tell exactly where a call stands in the dispatching process. Dispatchers can set up multiple boards. Service agreements can be a very profitable part of your business. With ACOWIN, managing your service agreements has just gotten easier. Each site can have an unlimited number of service agreements. The system will automatically generate invoices and inspection slips with detailed instructions at predefined intervals.

About

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Project management solution for teams

Audience

Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Team Management Systems
Founded: 1991
United States
www.acowin.com

Company Information

Kerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch

Alternatives

Alternatives

Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems
Fastrax

Fastrax

Ergos Software
Smart CAD

Smart CAD

GINA Software
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
365 CAD

365 CAD

365Labs
Jobber

Jobber

Jobber Software

Categories

Categories

Cleaning Services Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing Features

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Physical Security Features

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Integrations

No info available.

Integrations

No info available.
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