Related Products
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About
Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.
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About
NetSapiens is an all-in-one UCaaS platform that enables service providers to deliver branded cloud communications across voice, video meetings, messaging, mobile, and contact center services. It supports branded voice capabilities that integrate directly into customers’ tools, high-quality video meetings from any device, business messaging, advanced SMS, and enterprise-grade security, encryption, compliance tools, and fraud prevention. Its API-first open platform connects with more than 400 app integrations and allows providers to build their own applications and personalized communication experiences. NetSapiens also includes AI-driven voice services such as voicemail transcription, call recording transcription, sentiment analysis, text-to-speech, intelligent call routing, appointment scheduling, lead capture, and after-hours coverage. Its mobile capabilities deliver voice calling, messaging, video meetings, presence, contacts, voicemail, fax, and call logs across devices.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.
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Audience
Telecom providers, managed service providers, and fiber broadband providers looking for a solution to deliver customizable, branded cloud communications and UCaaS services to business customers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAcepeak
Founded: 2019
Singapore
www.acepeak.com
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Company InformationNetSapiens
Founded: 2002
United States
www.netsapiens.com/cloud-communication/
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Categories |
Categories |
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Integrations
Amazon Polly
Not Supported
Amazon Web Services (AWS)
Not Supported
Deepgram
Not Supported
Google Cloud Platform
Not Supported
HubSpot CRM
Supported
IBM Watson
Not Supported
Microsoft Azure
Not Supported
Microsoft Teams
Not Supported
Zoho CRM
Supported
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Integrations
Amazon Polly
Supported
Amazon Web Services (AWS)
Supported
Deepgram
Supported
Google Cloud Platform
Supported
HubSpot CRM
Not Supported
IBM Watson
Supported
Microsoft Azure
Supported
Microsoft Teams
Supported
Zoho CRM
Not Supported
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