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About

Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.

About

Fully featured, cloud-hosted, quality VoIP service for all your business needs. Nationally available, locally-owned in Southern Utah, and competitively priced to help your business succeed. Sign up on our site, choose how many phones you need, get us a copy of your bill, put in your information, and we completely do the rest from setup to training. Our rates are already low, but we'll match competitors' quotes just to prove it. We're so confident in our service, we don't have contracts because our service speaks for itself. Also, all our features are already included in the price, bundles, and packages are so 2009. Unlimited calls, SMS, eFax, dashboards, reporting, analytics, call recording, hold music, custom calendars, professional voice recording, ring groups, call flow management, IVR systems, automatic text sending, mass messaging, multi-media messaging, video calls, voicemail transcription, call logs, 24/7 customer support, etc.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.

Audience

Businesses searching for a solution to their phone service and communication needs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$17.95 per month
Transparent Pricing on our Website.
Quote Matching.
Volume Discounts.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Their service is very reliable. I've never had any problems with dropped calls or outages outside of a few rare instances (related to my internet). Their prices are very reasonable. I've saved a lot of money since switching to Digivoice. Their customer support is excellent. I've always been able to get help when I need it, and they've always been very friendly and helpful, never put on hold or transferred around. They offer a variety of features that are perfect for my business. I use their VoIP service, SMS service, and eFax service, and they've all been very helpful. I LOVE the mobile app!! I can run my whole business form my cellphone.

Cons

  • Their website can be a bit slow at times, especially when running big reports. Sometimes the mobile app has connection issues when I have poor cell service.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Acepeak
Founded: 2019
Singapore
www.acepeak.com

Company Information

Digivoice
Founded: 2018
United States
www.digivoice.com

Alternatives

Alternatives

TeleCMI

TeleCMI

TeleCMI Technologies
Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
Zoom Phone

Zoom Phone

Zoom Communications
Kloud 7

Kloud 7

Kloud7 (often stylized as Kloud 7)
Ring4

Ring4

yourVirtualSIM

Categories

AI Call Center Supported
AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Integrations

HubSpot CRM Supported
Zoho CRM Supported

Integrations

HubSpot CRM Not Supported
Zoho CRM Not Supported
Claim Acepeak and update features and information
Claim Acepeak and update features and information
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Claim Digivoice and update features and information