Ace Peak

Ace Peak

Ace Peak
eVoice

eVoice

j2 Global
+
+

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About

Ace Peak provides a complete UCaaS solution, offering cloud-based phone systems that help businesses stay connected. Get local and international numbers, forward calls globally, and enjoy automatic voicemail greetings. Easily track call expenses and improve communication with a reliable, virtual phone system.

About

eReceptionist is owned and operated by industry leader, j2 Global (NASDAQ:JCOM). With a rapidly growing network that spans more than 4,200 cities in 49 countries on 6 continents, j2 Global services more than 11 million subscribers worldwide. eReceptionist offers a virtual receptionist, the most advanced virtual, on-demand voice communication service. This unique communication system allows mobile professionals, home office workers, small businesses and independent entrepreneurs to sound more professional and function more productively. With eReceptionist, customers receive the quality and professionalism of a Fortune 500 corporate telephone system without the costly equipment and fees. Our low-cost call forwarding can be set up to forward to a home phone, office phone, mobile number, or voicemail. Extensions can also be assigned up to 3 numbers for diverting calls. Calls not answered can be sent to voicemail and retrieved through our voicemail by email feature.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a virtual phone number for their business or need cloud contact center software

Audience

A call management solution for small and medium businesses and call centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.2 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I really like the virtual phone numbers feature. It lets me get local and international numbers super fast without any hardware hassle. Calls are clear, forwarding works smoothly across countries, and it's helped my small team connect with clients worldwide easily. Setup took just minutes.
  • The call quality is excellent; the voice is crystal clear even across international connections. No drops or echoes, which is critical when speaking with clients who are far away. The AI call notes tool is useful for rapidly reviewing what happened during a conference.
  • Ace Peak is very easy to set up and start using without any learning curve, even for first-time users.
  • What I enjoy most about Ace Peak Investment is that it has an easy-to-use application that integrates calls, voicemail, messaging, and complex routing. The quality of the calls is always clear, and features like auto-attendants, voicemail-to-email, virtual phone numbers, and call forwarding make everyday jobs easier. The mobile and desktop apps let our team keep connected while they're on the go, which is fantastic for setups that are spread out or far apart.
  • The calling and messaging tools work extremely smoothly, making daily communication effortless. Our team collaboration feels much more natural and efficient since using AcePeak. It has significantly reduced many small communication gaps and delays we used to experience, helping our workflow stay consistent and well-connected.

Cons

  • The dashboard could have a bit more color options for better visual appeal, but it's not a big deal.
  • The mobile app notifications could be a tad faster sometimes.
  • I haven’t encountered any issues so far while using the product.
  • When you have to set up call flows, users, and custom route rules, the first time you set things up, it can take a while. The UI is mostly simple to use, but some of the more advanced options aren't always clear at first, so you may need to read the instructions or ask for help.
  • The overall experience is great, but adding more shortcuts within the dashboard would make navigation even faster. This small improvement could save additional time during daily use, especially for frequent users managing multiple tasks.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ace Peak
Founded: 2013
Singapore
www.acepeak.com

Company Information

j2 Global
United States
www.evoice.com

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions
eVoice

eVoice

j2 Global

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Integrations

Desktop.com
PhoneNumberGuy

Integrations

Desktop.com
PhoneNumberGuy
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