Ticketline

Ticketline

Bodanius
Account Editor Ticketline

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Account Editor:

About

Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation. Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration
Ticketline:

About

Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
Account Editor:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ticketline:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Account Editor:

Audience

Shopify stores
Ticketline:

Audience

Shopify merchants and their customer-support teams handling order-related customer requests.
Account Editor:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Ticketline:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Account Editor:

API

Offers API Not Supported
Ticketline:

API

Offers API Not Supported
Account Editor:

Screenshots and Videos

No images available
Ticketline:

Screenshots and Videos

No images available
Account Editor:

Pricing

$25/month
Free Version Supported
Free Trial Supported
Ticketline:

Pricing

$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version Not Supported
Free Trial Supported
Account Editor:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ticketline:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Account Editor:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Ticketline:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Account Editor:

Company Information

Account Editor
Founded: 2025
United States
www.accounteditor.com
Ticketline:

Company Information

Bodanius
Founded: 2021
United States
ticketline.app/en/
Account Editor:

Alternatives

Ticketline:

Alternatives

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Account Editor:
Ticketline:
Account Editor:

Categories

Order Management Supported
Ticketline:

Categories

Help Desk Supported
Account Editor:

Integrations

Shopify Supported
Ticketline:

Integrations

Shopify Supported
Account Editor:
Claim Account Editor and update features and information
Claim Account Editor and update features and information
Ticketline:
Claim Ticketline and update features and information
Claim Ticketline and update features and information