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Related Products
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Account Editor:
About
Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation.
Let customers instantly add, remove & edit items + edit address after purchase
Google-powered address validation service so customers enter the right address
Send customisable automated emails to staff & customers when orders are edited
Increase average order value (AOV) with post-purchase upsell offers during edit
Works seamlessly with Shopify Flow and provides 3PL integration
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Reponse:
About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
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Account Editor:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Reponse:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Account Editor:
Audience
Shopify stores
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Reponse:
Audience
Shopify merchants and ecommerce support teams
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Account Editor:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Reponse:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Account Editor:
API
Offers API
Not Supported
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Reponse:
API
Offers API
Not Supported
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Account Editor:
Screenshots and VideosNo images available
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Reponse:
Screenshots and Videos |
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Account Editor:
Pricing
$25/month
Free Version
Supported
Free Trial
Supported
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Reponse:
Pricing
$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version
Not Supported
Free Trial
Supported
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Account Editor:
Reviews/
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Reponse:
Reviews/
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Account Editor:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Reponse:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Account Editor:
Company InformationAccount Editor
Founded: 2025
United States
www.accounteditor.com
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Reponse:
Company InformationReponse
France
reponse.ai
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Account Editor:
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Reponse:
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Account Editor:
Categories |
Reponse:
Categories |
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Reponse:
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Account Editor:
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Reponse:
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