SolarWinds Access Rights Manager vs. BOSSDesk Comparison


SolarWinds Access Rights Manager SolarWinds	BOSSDesk BOSS Solutions	+	+
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About SolarWinds® Access Rights Manager is designed to assist IT & security administrators in quickly & easily provisioning, deprovisioning, managing, & auditing user access rights to systems, data, & files, so they can help protect their organizations from the potential risks of data loss and breaches. By analyzing user authorizations & access permissions, you get visualization of who has access to what, and when they accessed it. Customized reports can be generated to help demonstrate compliance with many regulatory requirements. Provision & deprovision users via role-specific templates to help assure conformity of access privilege delegation, in alignment with security policies.	About BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and efficient remote work experience with an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience IT Professionals and Security/Network Admins	Audience Help Desk, IT Service Management, Change Management, CBDM, Customer Service, Issue Tracking, IT Asset Management, IT Service, Service Desk
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing SolarWinds Access Rights Manager can be licensed perpetual or as a subscription starting at $1,650. Free Version Not Supported Free Trial Supported	Pricing $19.00/month Essential version costs $ 19 per agent / per month / billed yearly Professional version costs $ 39 per agent / per month / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros - The GUI that shows the entire summary of all the users and their permissions is an excellent way to make the administrator's life easier. - Automated reports functionality is very useful, especially in large companies. Cons - The training and webinars could use more content so that people are aware of even the most corner case features of the tool.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information SolarWinds Founded: 2000 www.solarwinds.com/access-rights-manager	Company Information BOSS Solutions Founded: 1997 United States www.boss-solutions.com
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Categories Audit Supported Compliance Supported IT Security Supported Network Access Control (NAC) Supported Privileged Access Management Supported Role-Based Access Control (RBAC) Supported User Provisioning and Governance Supported	Categories Asset Tracking Supported Help Desk Supported Issue Tracking Supported IT Asset Management Supported IT Service Supported ITSM Supported
Show More Features Audit Features Alerts / Notifications Supported Audit Planning Not Supported Compliance Management Supported Dashboard Supported Exceptions Management Not Supported Forms Management Not Supported Issue Management Not Supported Mobile Access Not Supported Multi-Year Planning Not Supported Risk Assessment Supported Workflow Management Supported Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Not Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Supported IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Supported Vulnerability Scanning Not Supported Web Threat Management Not Supported Web Traffic Reporting Not Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Supported Posture Assessment Supported Quarantine / Remediation Supported Secure Guest Access Supported Privileged Access Management Features Application Access Control Supported Behavioral Analytics Not Supported Credential Management Supported Endpoint Management Not Supported For MSPs Not Supported Granular Access Controls Supported Least Privilege Supported Multifactor Authentication Not Supported Password Management Supported Policy Management Supported Remote Access Management Supported Threat Intelligence Not Supported User Activity Monitoring Not Supported	Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Not Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Not Supported Service History Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Supported Supplier Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Not Supported Scheduling Supported Task Management Supported
Integrations Datto Workplace Supported ExpressConnect Supported GigaSECURE Supported HackGuard Supported Imperva DDoS Protection Supported Imperva WAF Supported InsightCloudSec Supported Medigate Supported Microsoft Exchange Supported Microsoft OneDrive Supported NorthStar Navigator Supported PagerTree Supported RapidScale Identity as a Service Supported Sacumen Connector as a Service (CaaS) Supported Selector Analytics Supported SquaredUp Supported TeamViewer Not Supported ThreatSync Supported appNovi Supported Show More Integrations View All 36 Integrations	Integrations Datto Workplace Not Supported ExpressConnect Not Supported GigaSECURE Not Supported HackGuard Not Supported Imperva DDoS Protection Not Supported Imperva WAF Not Supported InsightCloudSec Not Supported Medigate Not Supported Microsoft Exchange Not Supported Microsoft OneDrive Not Supported NorthStar Navigator Not Supported PagerTree Not Supported RapidScale Identity as a Service Not Supported Sacumen Connector as a Service (CaaS) Not Supported Selector Analytics Not Supported SquaredUp Not Supported TeamViewer Supported ThreatSync Not Supported appNovi Not Supported Show More Integrations View All 4 Integrations
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