ASCASC Technologies
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MyQualityJLodge
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Related Products
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About
With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.
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About
Our proprietary software, MyQuality, uses your data to create reports that fulfill your requirements, identify opportunities, and measure results objectively. All the information you need is right at your fingertips, allowing you to track the progress of your teams and individuals in real-time. MyQuality manages the complete quality assurance process from quality monitoring and coaching to calibration and dispute challenges, and all your data is in easily customizable formats that fit your company’s needs and tease out the data-driven insights you’re looking for. Access real-time data at any time from any web-enabled device. Get unlimited user-customized reporting, compatible with your forms. Seamlessly bring in outside data sources such as customer satisfaction, customer relationship management, rosters, and speech analytics. Customizable interface fits all roles within your organization.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses that want to increase their service quality
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Audience
Businesses and companies interested in a real-time reporting solution to measure results objectively
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/
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Company InformationJLodge
United States
jlodge.com/deeper-insights/my-quality/
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Categories |
Categories |
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Integrations
Azure Marketplace
Charge-off Loan Tracker
Classter
Cloudya
Creovai
Frazer Auto Dealer Software
InterForm
Salesforce
adepsi
|
Integrations
Azure Marketplace
Charge-off Loan Tracker
Classter
Cloudya
Creovai
Frazer Auto Dealer Software
InterForm
Salesforce
adepsi
|
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