Cx Moments

Cx Moments

Cx MOMENTS
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About

Our extension utilizes AI technology to automatically categorize your browser tabs. One-click automated creation of categorized tab groups. This Chrome extension is used as a tool to automatically categorize and organize browser tabs. It utilizes OpenAI's API to assist you in automatically categorizing your tabs. One-click automated creation of categorized tab groups (OpenAI API key input required). Display all categorized or uncategorized tab groups on a single page, showcasing them in a hierarchical structure. Ability to close tabs or groups within the hierarchical tab structure page. Provide the option to save classified groups as bookmarks or in Markdown format. OpenAI API key input is required in the option page to utilize the automatic categorization feature.

About

Instant insights from your customer conversations. Discover what bothers your customers and hurts your business the most. In just a few clicks, categorize and trend 100,000's of customer support cases, tickets and live chats. Tagging tickets manually is cumbersome and unreliable, and Customer Service agents often fail to categorize the important details of customer queries. They can even leave up to 60% of your support tickets untagged. Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. We will also automatically apply new tags or categories to your entire ticket history. Cx Moments automatically summarizes your customer queries by area. Now, you can show each Department the customer issues they own. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone in need of a solution to group and efficiently manage browsing tabs

Audience

Companies that want insights about customer conversations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AITabGroup
United States
www.ai-tab.net

Company Information

Cx MOMENTS
Founded: 2016
Ireland
www.cxmoments.com

Alternatives

Alternatives

monday service

monday service

monday.com

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

Dixa
Freshdesk
Freshservice
GitLab
Google Chrome
HubSpot Service Hub
Kayako
LiveChat
Markdown
Microsoft Edge
OpenAI
Salesforce
Slack
TeamSupport
Zendesk
Zendesk Chat
Zoho Desk

Integrations

Dixa
Freshdesk
Freshservice
GitLab
Google Chrome
HubSpot Service Hub
Kayako
LiveChat
Markdown
Microsoft Edge
OpenAI
Salesforce
Slack
TeamSupport
Zendesk
Zendesk Chat
Zoho Desk
Claim AITabGroup and update features and information
Claim AITabGroup and update features and information
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