Verloop.io

Verloop.io

Magiclane App Service Pvt. Ltd
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About

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

About

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Human-like Voice AI Solutions for Businesses

Audience

For businesses that want to be a part of the customer support revolution!

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact us for details
Free Version Not Supported
Free Trial Supported

Pricing

We offer 3 types of Pricing: Basic, Professional, Enterprise.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.2 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It provides multi scenarios and language applications. The solutions can be customized based on our requirements. The SaaS model is lightweight delivery and the implementation process is very efficient!
  • Voice AI helps to streamline and optimise our telemarketing efforts, improving not only our operational efficiency but our lead generation and conversion metrics too. Not constrained by human limitations, the voicebot was able to make thousands of telemarketing calls in multiple languages while our human agents focused on conversion. The voicebot was very sophisticated and sounded very humanlike to the extent that it's hard to tell the difference between an AI agent and human one.
  • The better AI for voice and it is always improving, in learning new words as well as what the customers speaking to the AI. The overall performance is good, and after a while, our operation team has good understanding of the AI products and know how to use it wisely to get better results.
  • AI Rudder's software is easy to use and their customer support is swift in reply. It free up our agents in repetitive tasks and now they can focus on more complicated and valuable tasks now.

Cons

  • It would be better if the website could provide the local language i.e Bahasa.
  • Pricing considerations. However, it is substantiated by the ROIs.
  • It's not the cheapest on the market, and more companies say they have certain AI techs, but after trying and comparing the support as well as continuous improvement, this one is overall a better choice.
  • Their design and UX are good to use but maybe can beautify it a bit.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

AI Rudder
Founded: 2019
Singapore
airudder.com

Company Information

Magiclane App Service Pvt. Ltd
Founded: 2015
India
verloop.io

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Alternatives

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NiCE Cognigy
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversation Intelligence Features

Account Health Alerts Not Supported
AI Insights Not Supported
Call Analytics Supported
Call Recording Not Supported
Call Recording Cloud Storage Not Supported
Call Snippets Not Supported
Call Transcription Not Supported
Call/Meeting Sharing Not Supported
Sales Coaching Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
Video Conferencing Analytics Not Supported
Win/Loss Analysis Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Not Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Axis LMS Not Supported
Bombora Not Supported
Capillary Insights+ Not Supported
CleverTap Not Supported
Easyflow Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
LeadSquared Not Supported
Magento Not Supported
Oracle Service Not Supported
Razorpay Not Supported
SAP Service Cloud Not Supported
Stackreaction Not Supported
WhatsApp Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Axis LMS Supported
Bombora Supported
Capillary Insights+ Supported
CleverTap Supported
Easyflow Supported
Facebook Supported
Facebook Messenger Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Instagram Supported
LeadSquared Supported
Magento Supported
Oracle Service Supported
Razorpay Supported
SAP Service Cloud Supported
Stackreaction Supported
WhatsApp Supported
Zapier Supported
Zendesk Supported
Claim AI Rudder and update features and information
Claim AI Rudder and update features and information
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Claim Verloop.io and update features and information