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About

Get live HR support, online employee training and legal assistance*, so you can spend less time on HR and more time growing your business. To get started, upgrade your current RUN Powered by ADP® payroll package to ADP HR Pro. The HR HelpDesk puts you in touch with a designated team of HR business advisors, available for both one-off questions and scheduled, proactive check-ins. Also navigate everyday HR and state/federal compliance responsibilities with step-by-step best practice guidelines, essential forms and documents, and related policies. The employee handbook wizard helps you make a comprehensive, professional-quality employee handbook (based on federal and state employment law) in a few simple steps. Get live business/marketing advice from a network of verified executives, plus take advantage of tools and optimization features to build your digital marketing presence and plan and grow your business.

About

Help Desk Simulator is browser-based practice for Tier 1 IT help desk tickets. Learners work through fictional support tickets in the browser and get feedback on their responses. It is free to start, with an optional Pro tier. This is practice for help desk work, not a certification.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR departments seeking for an online training solution

Audience

Career changers, IT certification students and help desk job seekers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ADP
Founded: 1949
United States
apps.adp.com/en-US/apps/292428

Company Information

Help Desk Simulator
United States
helpdesksimulator.com

Alternatives

Alternatives

Payroll Connected

Payroll Connected

Canadian Payroll Connected
Web Tracks

Web Tracks

Gritware
HelpDesk

HelpDesk

HelpDesk.com

Categories

Categories

Training Supported

Integrations

Assembly Supported
Ethena Supported
Firmbase Supported
Flexspring Supported
Frasco Profiles Supported
Goody Supported
Google Not Supported
Grayscale Supported
Itelgie Supported
Knit Unified API Supported
QuickBooks Online Supported
Rayven Supported
Slice Supported
SparkLearn Supported
Syndio Supported
Wingspan Supported

Integrations

Assembly Not Supported
Ethena Not Supported
Firmbase Not Supported
Flexspring Not Supported
Frasco Profiles Not Supported
Goody Not Supported
Google Supported
Grayscale Not Supported
Itelgie Not Supported
Knit Unified API Not Supported
QuickBooks Online Not Supported
Rayven Not Supported
Slice Not Supported
SparkLearn Not Supported
Syndio Not Supported
Wingspan Not Supported
Claim ADP HR Pro and update features and information
Claim ADP HR Pro and update features and information
Claim Help Desk Simulator and update features and information
Claim Help Desk Simulator and update features and information