ACTOACTO Technologies
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ServiceNow Field Service ManagementServiceNow
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Related Products
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About
ACTO uses AI-powered mobile experiences and agency partnerships to educate and engage field reps, physicians and patients, while giving senior commercial and clinical leaders real-time insights. Educate and engage field teams, healthcare providers and patients, with the right tools all in one place. Break down the silos between your teams and connect the components of your organization. For field teams, onboarding can often feel like drinking from a firehose. Break down complex information into interactive microlearning modules that boost engagement and retention. Field teams are often rushed through initial onboarding so they can be out in the field sooner. Give field teams and customers access to on-demand modules anytime, anywhere, on any device, allowing them to access and recall content as and when they need it. Create synchronous learning experiences with breakout sessions, whiteboards, and recordings.
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About
Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers. Boost customer satisfaction with efficient management. Complete work the first time Solve customer issues on the first visit. Automatically assign the most qualified people for the job and ensure they have the right info by integrating with customer service. Capabilities that scale with your business. Field Service Management groups key applications and capabilities into scalable packages that can grow with you as your needs change. Break down silos, automate workflows, and streamline processes. Reduce costs and increase revenue while you minimize efforts for your customers and employees. Improve deflection rates for dispatches and break down silos with integrated field and customer service connected to the rest of the business.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Global life sciences companies use ACTO to increase sales, drive brand impact, and reduce compliance risk.
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Audience
Field service teams looking to connect with other teams and mobile tools to quickly respond to and prevent issues
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationACTO Technologies
Founded: 2014
Canada
www.acto.com
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Company InformationServiceNow
Founded: 2003
United States
www.servicenow.com/products/field-service-management.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Certification Management
Not Supported
Corporate / Business
Not Supported
eCommerce
Not Supported
Learner Portal
Not Supported
Mobile Learning
Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Supported
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
3CLogic
Not Supported
COZYROC SSIS+ Suite
Not Supported
RadiantOne
Not Supported
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Integrations
3CLogic
Supported
COZYROC SSIS+ Suite
Supported
RadiantOne
Supported
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