98point6 vs. Artera Comparison


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About 98point6 offers on-demand primary care delivered by board-certified physicians via the ease of a mobile app. Our subscription-based service means you can get diagnosis and treatment or simply consult on a health issue from anywhere. So whether you’re on the go, home sick in bed or multi-tasking throughout your day, immediate care is available on your schedule. On-demand, text-based diagnosis and treatment. No appointments, no travel, no waiting rooms. Expert care from board-certified physicians. Get primary care anywhere, in any context. Not just digitizing the visit, but transforming the experience–we eliminate friction, elevate quality, and give unlimited access for a low flat fee. It’s a better path to health and wellness. Our clinic team uses a proprietary care delivery platform built to make the experience better for both the patient and the provider. Before, during, and after each visit, the platform supports patient safety, quality control, outcomes, etc.	About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Individuals, employers, and anyone seeking an app to get diagnosis and treatment	Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros None. Literally nothing is good about them. I have 98point6 as part of my employer benefit options and it was super simple and fast to get started. Within 45 minutes I was signed up, AI took my intake, chatted with an RN, talked to a MD, and got a diagnosis and prescription sent over to Walgreens. The AI intake bot worked great. The video chat was high quality. Cons Support is unhelpful and patronizing, especially Julio R. Only sign up for this if you think you’ll never ever have any problems with your insurance, because good luck getting anything resolved. They don’t look you up at all, they just copy and paste from a generic script. Honestly, no cons on my end. Who knew a medical-based software / service could be so great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 98point6 Founded: 2015 Seattle, WA www.98point6.com	Company Information Artera Founded: 2015 United States artera.io
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Categories HIPAA Compliant Messaging Patient Portal	Categories AI Agents for Healthcare AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling
Show More Features Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations	Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management
Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR athenaOne eClinicalWorks Show More Integrations	Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 11 Integrations
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