800.com vs. TrackDrive Comparison


800.com	TrackDrive	+	+
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About 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.		About Trackdrive powers inbound and outbound conversations with your leads. Communicate using Telephone Calls, SMS, Emails, Integrations, and more. Powerful call analytics provide insight into conversions from online and offline sources. Measure call conversions from online and offline marketing campaigns. Track traffic sources, URL keywords, and custom tokens. Automatically schedule contact with leads. Convert leads to calls by sending SMS, emails, and placing outbound calls. Configure Call Center Agents to handle your inbound and outbound calls with consumers all from within TrackDrive. Automatically forward calls to buyers that earn you the most. Allow your buyers to compete for your calls using Real Time Bidding to increase their flow of calls. Trackdrive integrates with many third party systems. Connect your account to Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft and more.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.		Audience Companies and call centers looking for a call tracking and lead to call automation solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19 per month $19 per month if billed annually $23 per month if billed monthly Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros It's loaded with features, tools, and automation to help you run your business effortlessly. All of this while giving you full peace of mind. TD's support team is awesome! They're always there to help if you need it. TD is very cost effective compared to others. Saving money is always a plus in my book! Phone issues are very rare with TD. The system is up 99.99999% of the time. You can purchase Pristine numbers thru TD. You can get a free trial, just ask the agent you speak with. If I can't easily find it I ask TrackDrive support and they'll do it for me. All call-tracking platforms have a learning curve. They gave me a dedicated support group with 12 engineers and coders right from the start. For the most part, everything runs smoothly but if I have a question there is always somebody who shows me how to do it with detailed screenshots. The features are amazing. The amount of things we have TrackDrive doing for our business right now with the calling, schedules, SMS, Webhooks, and dialing beats all the others we tried and still use in slammer capacity (Ringba, Retreaver). Cons TD needs a better UI. TD lacks a mobile version or an app. When working on my smaller Macbook Air the UI is not perfect without a mouse and on my iPhone, it does not remember the login information from session to session. They are currently working on updating the UI though. Takes a bit more time to learn how to use.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information 800.com Founded: 1997 United States www.800.com		Company Information TrackDrive Founded: 2016 United States trackdrive.net
Alternatives Dial800		Alternatives ConneXio
DIDforSale		Retreaver
Global Call Forwarding		Ringba
TollFreeForwarding		360 CallAnchor 360 Degree Cloud Technologies
FreedomVoice View All		AvidTrak View All
Categories Bulk SMS Business Phone Systems Call Forwarding Call Tracking SMS API SMS Marketing Toll Free 800 Number Vanity Phone Number Virtual Phone Number		Categories Call Center Call Tracking Lead-to-Account Matching and Routing Transcription
Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Google Ads Salesforce Slack Zapier Amazon S3 CAKE Convoso Google Analytics HubSpot CRM LinkTrust Loader.io Looker Mailchimp Mailgun Make Meta Ads Microsoft Advertising SendGrid Twilio WordPress Show More Integrations View All 13 Integrations		Integrations Google Ads Salesforce Slack Zapier Amazon S3 CAKE Convoso Google Analytics HubSpot CRM LinkTrust Loader.io Looker Mailchimp Mailgun Make Meta Ads Microsoft Advertising SendGrid Twilio WordPress Show More Integrations View All 21 Integrations
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