360 Synergy vs. TrueReview Comparison


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About 360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.	About Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians	Audience Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $499/month The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month. Free Version Not Supported Free Trial Supported	Pricing $23 per month Billed annually Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information 360 Synergy Founded: 2025 United States 360synergy.net	Company Information TrueReview Founded: 2019 United States truereview.co
Alternatives Drumroll Drumroll Reviews	Alternatives RepuClinic Donskee Technology Solutions
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FeedbackPulse	Guestmeter
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Categories Employee Engagement Supported	Categories Reputation Management Supported Review Management Supported
	Show More Features Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Supported White Label Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Not Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Not Supported White Label Not Supported
Integrations Acuity Scheduling Not Supported Axis LMS Not Supported GoCanvas Not Supported Google Business Profile Supported Google Contacts Not Supported Google Sheets Not Supported Housecall Pro Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported LionDesk Not Supported Mailchimp Not Supported ServiceTitan Not Supported Setmore Not Supported Simpro Not Supported Square Payments Not Supported Show More Integrations View All 1 Integration	Integrations Acuity Scheduling Supported Axis LMS Supported GoCanvas Supported Google Business Profile Not Supported Google Contacts Supported Google Sheets Supported Housecall Pro Supported HubSpot CRM Supported HubSpot Customer Platform Supported LionDesk Supported Mailchimp Supported ServiceTitan Supported Setmore Supported Simpro Supported Square Payments Supported Show More Integrations View All 14 Integrations
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