360 CallAnchor360 Degree Cloud Technologies
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About
360 CallAnchor is a mobile call tracking application that records and automatically logs all inbound and outbound calls that are placed by employees using their existing mobile phone. All call details, including timestamp, direction, results, users, and recordings, are synchronized with the corresponding CRM entry or available on the central dashboard. Employees do not need to get new SIM cards or dialers; they can use their phones without any learning effort related to any other applications or call systems. 360 CallAnchor is compatible with such platforms as Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365.
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About
VoIP Detective is the easiest-to-use call reporting solution for Cisco Unified Communications Manager (CUCM/CallManager), Cisco CUBE, Webex Calling, and Microsoft Teams. It deploys as a self-hosted virtual machine — your call data never leaves your network — and you can be up and running in about 30 minutes.
A free Lite version (free forever, with no device or user limits) covers core CUCM, Webex, and Teams reporting. Pro adds large-scale retention with no time limit, scheduled email reports, emergency/911 alerts, GDPR number masking, CUBE analytics, and a UCCX wallboard — all for one flat annual price, no matter how many devices, users, or numbers you have.
Built for admins, managers, and end users alike: team reports, inbound, outbound and hunt-group reports, busy-hour and network-quality (jitter, latency, packet loss) troubleshooting, endpoint utilization for license reclamation, and more — with readable dashboards, interactive graphs, and drill-down. No training required.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salesforce administrators, sales teams, customer support teams, contact centers, healthcare organizations, financial services companies, and businesses seeking a Salesforce CTI integration, cloud telephony, AI voice, and call center solution.
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Audience
Users of Microsoft Teams, CUCM, Webex Calling, and CUBE
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information360 Degree Cloud Technologies
Founded: 2012
360callanchor.com
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Company InformationVoIP Detective
Founded: 2019
United States
www.voipdetective.com
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Categories |
Categories |
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Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
VoIP Monitoring Features
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
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Integrations
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
HubSpot CRM
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zoho CRM
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Integrations
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
HubSpot CRM
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zoho CRM
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