1Channel Return & Claims Management1Channel
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Related Products
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About
1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.
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About
Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMB, Mid-Market, Enterprise
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Audience
For mid-market and enterprise e-commerce brands shipping at scale, and the ops, logistics and CX teams who own the customer's post-click experience.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingContact us for custom pricing
Free Version
Not Supported
Free Trial
Supported
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PricingBook a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company Information1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html
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Company InformationPerform.AI
Founded: 2016
Singapore
www.perform.ai/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Supported
Automated Exchanges
Supported
Branded Experience
Supported
Custom Return Policy
Supported
Inventory Management
Not Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
Logistics Features
3PL
Supported
Barcoding / RFID
Not Supported
Container Tracking
Not Supported
CRM
Not Supported
Cross Docking
Not Supported
Fleet Management
Not Supported
Inventory Management
Not Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Supported
Transportation Management
Not Supported
Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
For Freight
Supported
Status Tracking
Supported
Website Integration
Supported
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Integrations
SAP Store
Not Supported
Shopify
Not Supported
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