+
+

Related Products

  • Zahara
    34 Ratings
    Visit Website
  • Redlist
    64 Ratings
    Visit Website
  • Pensero
    3 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    105 Ratings
    Visit Website
  • Sharesight
    566 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Order.co
    228 Ratings
    Visit Website
  • PayKings
    163 Ratings
    Visit Website
  • Everstage
    3,686 Ratings
    Visit Website
  • KonstructIQ
    7 Ratings
    Visit Website

About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

About

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost turns post-purchase into loyalty. Branded tracking & proactive alerts cut "Where's My Order?" queries by 60%, while AI boosts AOV through smart recommendations. Intelligent returns convert refunds into exchanges. A unified multi-carrier dashboard, AI-driven carrier allocation, and automated exception resolution reduce RTO rates and costs. Scale confidently through peak seasons with real-time analytics and personalized, behaviour-based policies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-Market, Enterprise

Audience

eCommerce businesses and companies requiring a solution to convert one-time shoppers into loyal customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Company Information

ClickPost
Founded: 2015
India
www.clickpost.ai/

Alternatives

No Alternatives

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Returns Management Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

Amazon Not Supported
Appbrew Not Supported
Base.com Not Supported
BetterCommerce Not Supported
BigCommerce Not Supported
DataChannel Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Integry Not Supported
Magento Not Supported
Pickrr Not Supported
ShipEak Not Supported
Shiprocket Not Supported
Shopify Not Supported
Shyplite Not Supported
WooCommerce Not Supported
Yakit Not Supported

Integrations

Amazon Supported
Appbrew Supported
Base.com Supported
BetterCommerce Supported
BigCommerce Supported
DataChannel Supported
Delhivery Supported
FedEx Ship Manager Supported
Integry Supported
Magento Supported
Pickrr Supported
ShipEak Supported
Shiprocket Supported
Shopify Supported
Shyplite Supported
WooCommerce Supported
Yakit Supported
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim ClickPost and update features and information
Claim ClickPost and update features and information