REDA AI

REDA AI

REDA One
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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

REDA AI is a configurable AI agent platform for Salesforce organizations. It lets teams ground agents in business knowledge and Salesforce data, set permitted tools and actions, and deploy assistants as Salesforce copilots, record recommendations, automations, APIs, and experiences for customers and partners. Agents can also be accessed through Claude and website or portal channels. Teams configure channel access and workflow behavior, and can require human judgment or approval before actions proceed. Provider keys are stored in the organization's Salesforce credential store, and customer data is not used to train models. Organizations can use their own supported AI provider or REDA-funded credits. Plans are priced per Salesforce org rather than per user; a three-month trial is available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Businesses that run their operations on Salesforce.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$500/org/month
Starter with your own AI account is $500 per Salesforce org per month, billed annually on a 12-month commitment; provider usage is billed separately. AI-included plans start at $1,250 per org per month, billed annually. A free tier is available for three months. Taxes may apply.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

REDA One
Founded: 2014
United States
redaone.ai

Alternatives

Alternatives

Systum

Systum

Systum, Inc.
Glean

Glean

Glean Technologies

Categories

Categories

AI Agent Builders Supported

Integrations

Salesforce Supported
Anthropic Not Supported
Claude Not Supported
DeepSeek Not Supported
Gemini Not Supported
Instagram Supported
Model Context Protocol (MCP) Not Supported
OpenAI Not Supported
Salesforce Order Management Supported
TikTok Supported
WhatsApp Not Supported

Integrations

Salesforce Supported
Anthropic Supported
Claude Supported
DeepSeek Supported
Gemini Supported
Instagram Not Supported
Model Context Protocol (MCP) Supported
OpenAI Supported
Salesforce Order Management Not Supported
TikTok Not Supported
WhatsApp Supported
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim REDA AI and update features and information
Claim REDA AI and update features and information