REDA AIREDA One
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Related Products
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About
The Omnichannel Suite for Salesforce Brands.
Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.
Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.
Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.
Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.
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About
REDA AI is a configurable AI agent platform for Salesforce organizations. It lets teams ground agents in business knowledge and Salesforce data, set permitted tools and actions, and deploy assistants as Salesforce copilots, record recommendations, automations, APIs, and experiences for customers and partners. Agents can also be accessed through Claude and website or portal channels. Teams configure channel access and workflow behavior, and can require human judgment or approval before actions proceed. Provider keys are stored in the organization's Salesforce credential store, and customer data is not used to train models. Organizations can use their own supported AI provider or REDA-funded credits. Plans are priced per Salesforce org rather than per user; a three-month trial is available.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Salesforce brands interested in a powerful omnichannel suite
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Audience
Businesses that run their operations on Salesforce.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$500/org/month
Starter with your own AI account is $500 per Salesforce org per month, billed annually on a 12-month commitment; provider usage is billed separately. AI-included plans start at $1,250 per org per month, billed annually. A free tier is available for three months. Taxes may apply.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information1440
Founded: 2009
United States
www.1440.io
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Company InformationREDA One
Founded: 2014
United States
redaone.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Salesforce
Supported
Anthropic
Not Supported
Claude
Not Supported
DeepSeek
Not Supported
Gemini
Not Supported
Instagram
Supported
Model Context Protocol (MCP)
Not Supported
OpenAI
Not Supported
Salesforce Order Management
Supported
TikTok
Supported
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Integrations
Salesforce
Supported
Anthropic
Supported
Claude
Supported
DeepSeek
Supported
Gemini
Supported
Instagram
Not Supported
Model Context Protocol (MCP)
Supported
OpenAI
Supported
Salesforce Order Management
Not Supported
TikTok
Not Supported
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