12Return vs. RenewityRMA Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retail brands and logistics service providers	Audience Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Renewity Systems Founded: 2005 Canada www.renewityrma.com
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Returbo	ServiceManager ServiceCentral Technologies
Swap Swap Commerce	TeamTracks Renewity Systems
ReBound	SMART Software SMART
ReverseLogix View All	Serviceaide View All
Categories Returns Management Shipping Warehouse Management	Categories Customer Service
Show More Features Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management	Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management
Integrations Zendesk Intercom LiveChat Magento Salesforce Shopify Slack UPS Ready Zuora View All 8 Integrations	Integrations Zendesk Intercom LiveChat Magento Salesforce Shopify Slack UPS Ready Zuora View All 3 Integrations
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