12Bot12Monday Technologies
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SendSevenSendSeven GmbH
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Related Products
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About
12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.
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About
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner.
Core capabilities:
• Shared inbox for support & marketing — all channels with assignments, tags, notes
• WhatsApp Business API with Coexistence — connect your number without migrating
• AI chatbot & Knowledge Base — RAG answers from your content, human handoff
• Visual Flow Builder — no-code automation
• Campaigns — WhatsApp broadcasts, SMS, email, and browser push
• REST API, webhooks, Zapier & n8n — one endpoint, every channel
• Analytics and auto-translation (100+ languages)
Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound.
EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small and medium businesses selling through WhatsApp, Instagram and Facebook.
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Audience
Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Pricing
€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company Information12Monday Technologies
Founded: 2026
United States
12bot.io
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Company InformationSendSeven GmbH
Founded: 2026
Germany
sendseven.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Not Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
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Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Supported
Claude
Supported
Facebook
Supported
Facebook Messenger
Not Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
Telegram
Not Supported
WooCommerce
Supported
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Integrations
Instagram
Supported
WhatsApp
Supported
ChatGPT
Not Supported
Claude
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
Telegram
Supported
WooCommerce
Not Supported
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