12Bot

12Bot

12Monday Technologies
SendSeven

SendSeven

SendSeven GmbH
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About

12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.

About

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium businesses selling through WhatsApp, Instagram and Facebook.

Audience

Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported

Pricing

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

Cons

  • The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

12Monday Technologies
Founded: 2026
United States
12bot.io

Company Information

SendSeven GmbH
Founded: 2026
Germany
sendseven.com

Alternatives

Alternatives

MOON Chat

MOON Chat

THE MOON Agency

Categories

AI Chatbots Supported

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Supported
Claude Supported
Facebook Supported
Facebook Messenger Not Supported
Model Context Protocol (MCP) Supported
Shopify Supported
Telegram Not Supported
WooCommerce Supported
Zapier Not Supported
n8n Not Supported

Integrations

Instagram Supported
WhatsApp Supported
ChatGPT Not Supported
Claude Not Supported
Facebook Not Supported
Facebook Messenger Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
Telegram Supported
WooCommerce Not Supported
Zapier Supported
n8n Supported
Claim 12Bot and update features and information
Claim 12Bot and update features and information
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Claim SendSeven and update features and information