12Bot12MONDAY TECHNOLOGIES LLC
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Pepper Cloud:
About
Pepper Cloud is an AI-powered sales CRM built for small and medium-sized businesses to manage leads, automate workflows, and close deals faster. It integrates with WhatsApp, Facebook, Instagram, Telegram, email, and web chat, allowing teams to handle all customer conversations from a single unified inbox.
The platform offers customizable sales pipelines, real-time deal tracking, and accurate revenue forecasting. Workflow automation simplifies lead assignment, follow-ups, reminders, and task creation, reducing manual effort. Pepper Cloud also integrates with tools like Mailchimp, MailerLite, Xero, Zoom, and Google Workspace.
Powered by AssistAI, Pepper Cloud uses generative AI to auto-capture leads, summarize conversations, automate chat flows, and prioritize tasks. Its no-code AI chatbot provides 24/7 support and smoothly escalates complex queries to human agents.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Pepper Cloud:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Pepper Cloud:
Audience
Small Business, Mid-Size Business and Enterprises
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Pepper Cloud:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Pepper Cloud:
API
Offers API
Supported
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12Bot:
Screenshots and Videos |
Pepper Cloud:
Screenshots and Videos |
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Pepper Cloud:
PricingQuote Based
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Pepper Cloud:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Pepper Cloud:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Pepper Cloud:
Company InformationPepper Cloud
Founded: 2017
Singapore
peppercloud.com
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12Bot:
Alternatives |
Pepper Cloud:
Alternatives |
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Pepper Cloud: | |||||
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Pepper Cloud:
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12Bot:
Categories |
Pepper Cloud:
Categories |
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Pepper Cloud:
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
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12Bot:
Integrations
Facebook
Supported
Instagram
Supported
Shopify
Supported
WhatsApp
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook Ads
Not Supported
Gmail
Not Supported
Google Calendar
Not Supported
Google Forms
Not Supported
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Pepper Cloud:
Integrations
Facebook
Supported
Instagram
Supported
Shopify
Supported
WhatsApp
Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook Ads
Supported
Gmail
Supported
Google Calendar
Supported
Google Forms
Supported
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12Bot:
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Pepper Cloud:
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