12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
12Bot Pepper Cloud

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Pepper Cloud:

About

Pepper Cloud is an AI-powered sales CRM built for small and medium-sized businesses to manage leads, automate workflows, and close deals faster. It integrates with WhatsApp, Facebook, Instagram, Telegram, email, and web chat, allowing teams to handle all customer conversations from a single unified inbox. The platform offers customizable sales pipelines, real-time deal tracking, and accurate revenue forecasting. Workflow automation simplifies lead assignment, follow-ups, reminders, and task creation, reducing manual effort. Pepper Cloud also integrates with tools like Mailchimp, MailerLite, Xero, Zoom, and Google Workspace. Powered by AssistAI, Pepper Cloud uses generative AI to auto-capture leads, summarize conversations, automate chat flows, and prioritize tasks. Its no-code AI chatbot provides 24/7 support and smoothly escalates complex queries to human agents.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Pepper Cloud:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Pepper Cloud:

Audience

Small Business, Mid-Size Business and Enterprises
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Pepper Cloud:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
12Bot:

API

Offers API Supported
Pepper Cloud:

API

Offers API Supported
12Bot:

Screenshots and Videos

Pepper Cloud:

Screenshots and Videos

12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Pepper Cloud:

Pricing

Quote Based
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Pepper Cloud:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Pepper Cloud:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Pepper Cloud:

Company Information

Pepper Cloud
Founded: 2017
Singapore
peppercloud.com
12Bot:

Alternatives

Pepper Cloud:

Alternatives

12Bot:
ChatGent

ChatGent

Factoryze
Pepper Cloud:
12Bot:
UChat

UChat

Smart Link
Pepper Cloud:
12Bot:
Pepper Cloud:
12Bot:
Pepper Cloud:
12Bot:

Categories

AI Chatbots Supported
Pepper Cloud:

Categories

CRM Supported
Pepper Cloud:

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported
12Bot:

Integrations

Facebook Supported
Instagram Supported
Shopify Supported
WhatsApp Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Ads Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Forms Not Supported
Google Sheets Not Supported
Google Workspace Not Supported
Instagram Ads Not Supported
Jira Not Supported
LinkedIn Not Supported
Meta Ads Not Supported
Model Context Protocol (MCP) Supported
WooCommerce Supported
Xero Not Supported
Zoom Not Supported
Pepper Cloud:

Integrations

Facebook Supported
Instagram Supported
Shopify Supported
WhatsApp Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Ads Supported
Gmail Supported
Google Calendar Supported
Google Forms Supported
Google Sheets Supported
Google Workspace Supported
Instagram Ads Supported
Jira Supported
LinkedIn Supported
Meta Ads Supported
Model Context Protocol (MCP) Not Supported
WooCommerce Not Supported
Xero Supported
Zoom Supported
12Bot:
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Pepper Cloud:
Claim Pepper Cloud and update features and information
Claim Pepper Cloud and update features and information