12Bot12MONDAY TECHNOLOGIES LLC
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Chat Mitra5.0 out of 5 stars |
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Chat Mitra:
About
Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp.
The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement.
Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Chat Mitra:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Chat Mitra:
Audience
Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Chat Mitra:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Chat Mitra:
API
Offers API
Supported
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12Bot:
Screenshots and Videos |
Chat Mitra:
Screenshots and Videos |
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Chat Mitra:
Pricing
₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.
An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling. WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Chat Mitra:
Reviews/
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Chat Mitra:
Pros & Cons from Real UsersPros
Cons
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Chat Mitra:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Chat Mitra:
Company InformationChat Mitra
Founded: 2024
India
chatmitra.com
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12Bot:
Alternatives |
Chat Mitra:
Alternatives |
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Chat Mitra:
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12Bot:
Categories |
Chat Mitra:
Categories |
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Chat Mitra:
WhatsApp Marketing Features
Alerts
Not Supported
API
Supported
Autoresponder
Supported
Bulk Messaging
Supported
Campaign Management
Supported
Contact Management
Supported
Multi-Language Support
Not Supported
Reporting / Analytics
Supported
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12Bot:
Integrations
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
Agent Search on Gemini Enterprise Agent Platform
Not Supported
Declarative Webhooks
Not Supported
Facebook
Supported
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Chat Mitra:
Integrations
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
Agent Search on Gemini Enterprise Agent Platform
Supported
Declarative Webhooks
Supported
Facebook
Not Supported
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12Bot:
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Chat Mitra:
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