12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
Chat Mitra

Chat Mitra

5.0 out of 5 stars
12Bot Chat Mitra

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Chat Mitra:

About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chat Mitra:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Chat Mitra:

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Chat Mitra:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
12Bot:

API

Offers API Supported
Chat Mitra:

API

Offers API Supported
12Bot:

Screenshots and Videos

Chat Mitra:

Screenshots and Videos

12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Chat Mitra:

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Chat Mitra:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5
Chat Mitra:

Pros & Cons from Real Users

Pros

  • Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.
  • What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.
  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.
  • Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.
  • Uploading contacts can be simple and making utility messages should be made easy.
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Chat Mitra:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Chat Mitra:

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com
12Bot:

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12Bot:

Categories

AI Chatbots Supported
Chat Mitra:

Categories

WhatsApp Marketing Supported
Chat Mitra:

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported
12Bot:

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
Agent Search on Gemini Enterprise Agent Platform Not Supported
Declarative Webhooks Not Supported
Facebook Supported
Grok Not Supported
Instagram Supported
Model Context Protocol (MCP) Supported
Chat Mitra:

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
Agent Search on Gemini Enterprise Agent Platform Supported
Declarative Webhooks Supported
Facebook Not Supported
Grok Supported
Instagram Not Supported
Model Context Protocol (MCP) Not Supported
12Bot:
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Chat Mitra:
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