12Bot12Monday Technologies
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Related Products
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About
12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.
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About
AutoPilotDM is web-based Instagram automation for creators, coaches, ecommerce businesses, agencies and local businesses handling Instagram customer conversations. Users build workflows triggered by comments on selected posts or reels, comment keywords, incoming DM keywords and Story replies. A workflow can post a public reply, send a private DM or do both. Users create and test messages, review workflows and pause automations; human handoff supports conversations needing personal attention. The service also provides an inbox, basic CRM tools, rule-based FAQ responses, lead-capture forms, analytics, templates and AI-assisted replies. Higher plans include expanded automation limits, team inbox features and AI knowledge training. AutoPilotDM connects to professional Instagram accounts through Meta's Graph API. A Shopify-connected Commerce AI feature can use a store catalog to answer product questions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium businesses selling through WhatsApp, Instagram and Facebook.
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Audience
Small businesses, creators, agencies, ecommerce brands and marketers who use Instagram to generate leads and sales.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Pricing
7-day free trial
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information12Monday Technologies
Founded: 2026
United States
12bot.io
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Company InformationAutoPilotDM
autopilotdm.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Instagram
Supported
Shopify
Supported
ChatGPT
Supported
Claude
Supported
Facebook
Supported
Model Context Protocol (MCP)
Supported
WhatsApp
Supported
WooCommerce
Supported
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Integrations
Instagram
Supported
Shopify
Supported
ChatGPT
Not Supported
Claude
Not Supported
Facebook
Not Supported
Model Context Protocol (MCP)
Not Supported
WhatsApp
Not Supported
WooCommerce
Not Supported
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